KVM-TEC Ultraline UVX1, Instruction Manual, Page: 27 / 37

kvm-tec | 27
CAuTION! Do not use solvent-containing cleansers. Do not use wipes, alcohols (e.g. spiritus) or
chemicals as these could damage the surface.
To clean the product:
• Clean the product with a maintenance product for synthetic material, which is available in
specialized shops.
4. MAINTENANCE AND CARE
Error Cause Solution
LED is not
lighting The devices get no
power Is the power supply connected? (white box)
LED is lighting
in red No connection
between Loc and
Rem Check if the RJ45/network cable is connected well.
(Clicking noise when plugging in)
Control both, if it does not work please send an e-mail to
support@kvm-tec.com or phone +42 2253 81912
LED is lighting
in orange No picture on the
monitor Check if the local (PC) cable is connected well.
Check if the remote (monitor) cable is connected well.
If everything is connected well but no function appears,
reconnect power supply again.
If the menu is visible, press the
O key and choose the
resolution of the monitor. Then press the assigned
number on your keyboard.
LED is lighting
green Screen occurs but
the keyboard is not
working Plug out/in USB of keyboard and wait until driver is
installed (after few seconds).
Check all USB connections on both sides (Local and
Remote)
If it is still not working, plug out/in USB once more
LED is lighting
green No audio Establish audio connection:
plug stereo-jack to the audio output of the PC (green)
connection with local: IN
remote: headset OUT
Establish microphone connection:
plug stereo-jack to the microphone input of the PC (pink)
connection with local OUT
5. TROuBLEShOOTING