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First 

Aid

kvm-tec 

line

INDUSTRYFLEX

1. Power plug

12V 1A

 (redundant)

4.

 Check the LEDS to get more information....

Error

Cause

Solution

LED is not 
lighting

The devices get no power

 Is the power supply connected? (white box)

LED is lighting 
in red

No connection between 
Loc and Rem

Check if the RJ45/network cable is connected well. (Clicking noise when 
plugging in)
Control both, if it does not work please send an e-mail to   support@kvm-
tec.com

LED is lighting 
in orange

No picture on the monitor

Check if the local/CPU (PC) cable is connected well.  
Check if the remote/CON  (monitor) cable is connected well. 
If everything is connected well but no function appears, reconnect 
power supply again.
If the menu is visible, press the 

O

 key and choose the resolution of the 

monitor. Then press the assigned number on your keyboard.

LED is lighting 
green

Screen occurs but the 
keyboard is not working

Plug out/in USB of keyboard and wait until driver is installed (after few 
seconds). 
Check all USB connections on both sides (Local and Remote)
If it is still not working, plug out/in DC once more

LED is lighting 
green

No audio

Establish audio connection:

plug stereo-jack to the audio output of the PC (green) connection with 
local: IN
remote: headset OUT

Establish microphone connection:

plug stereo-jack to the microphone input of the PC (pink)
connection with local OUT

LED is lighting 
green

The screen fl ickers, has 

an incorrect display

Install current fi rmware from our homepage www.kvm-tec.com/
support/fi rmware-download

LED is blinking 
green

Different fi rmware or 

USB is not compatible

e-mail to

 [email protected]

LED are 
lighting 
differently

Different fi rmware

To enter on screen menu/check fi rmware version: 

To enter the On screen menu, press the 

Scroll Lock

 key fi ve times in 

quick succession. The currently installed fi rmware version is displayed 

below the menu 

If fi rmware update does not work, please send an

 e-mail to

 support@

kvm-tec.com

Summary of Contents for INDUSTRYFLEXline

Page 1: ...Check out our Installation Channel www kvm tec com kvm tec FIRST AID INDUSTRYFLEXline SINGLE REDUNDANT IN FIBER INDUSTRYFLEX line ...

Page 2: ... 12V 1A 2 USB to PC 4 DVI in from PC 4 DVI to Monitor 2 USB from Keyboard and mouse 3 OM3 Fibercabel up to 500m 1640ft redundant 3 OM3 Fibercabel up to 500m 1640ft main link 7 Audio from PC PC 6 Audio to PC 7 Audio to loudspeker 6 Audio from microphone 4 DVI out to Monitor 1 Power plug 12V 1A redundant 1 Power plug 12V 1A redundant Quick Installation INDUSTRYFLEXline Single Fiber local CPU remote ...

Page 3: ...ot working Plug out in USB of keyboard and wait until driver is installed after few seconds Check all USB connections on both sides Local and Remote If it is still not working plug out in DC once more LED is lighting green No audio Establish audio connection plug stereo jack to the audio output of the PC green connection with local IN remote headset OUT Establish microphone connection plug stereo ...

Page 4: ...les are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if the DDC is set correctly in menu under point O Check if both Units have the correct firmware No Video Contact kvm tec support Check if all cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit ...

Page 5: ...extenders at the same time The update is performed in the background and in a second step the units are rebooting with the new firmware Only a short time is needed for the second step ATTENTION Only when the bar is grey the update is finished To view the firmware version Make sure the main menu is open The currently installed firmware version of the remote and local units are displayed e g 4267 and ch...

Page 6: ...ly one local and one remote at the same place connect the monitor directly to the PC does the monitor display an image follow the mentioned steps from above LED status is red or blinking this can be a cable problem try to get a short patchcable and to connect the units and be sure that it s not a cross over cable USB problems with mouse and keyboard please try a different type of mouse and keyboar...

Page 7: ... traceable at any time This way the support team has all the infor mation about your system in a direct con versation and your advantage is that the questions can be answered in a targeted and faster way Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video...

Page 8: ...uchscreens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Keyboard doesn t work LED Status local CPU LED Status remote CON red orange green glowing flashing red orange green glowing flashing Please send your RMA to Heidi Brosig ema...

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