background image

First 

Aid

kvm-tec 

media

4K

connect 

12G SDI - 4K

First 

Aid

kvm-tec 

media

4K

connect 

12G SDI - 4K

3.

3.

Check the LEDS to get more information....

Error

Cause

Solution

LED is not 
lighting

The devices get no power

 Is the power supply connected? (white box)

LED is lighting 
in red

No connection between 
Loc and Rem

Check if the RJ45/network cable is connected well. (Clicking noise when 
plugging in)
Control both, if it does not work please send an e-mail to   support@kvm-
tec.com

LED is lighting 
in orange

No picture on the monitor

Check if the local/CPU (PC) cable is connected well.  
Check if the remote/CON  (monitor) cable is connected well. 
If everything is connected well but no function appears, reconnect 
power supply again.
If the menu is visible, press the 

O

 key and choose the resolution of the 

monitor. Then press the assigned number on your keyboard.

LED is lighting 
green

Screen occurs but the 
keyboard is not working

Plug out/in USB of keyboard and wait until driver is installed (after few 
seconds). 
Check all USB connections on both sides (Local and Remote)
If it is still not working, plug out/in DC once more

LED is lighting 
green

No audio

Establish audio connection:

plug stereo-jack to the audio output of the PC (green) connection with 
local: IN
remote: headset OUT

Establish microphone connection:

plug stereo-jack to the microphone input of the PC (pink)
connection with local OUT

LED is lighting 
green

The screen fl ickers, has 

an incorrect display

Install current fi rmware from our homepage www.kvm-tec.com/
support/fi rmware-download

LED is blinking 
green

Different fi rmware or 

USB is not compatible

e-mail to

[email protected]

LED are 
lighting 
differently

Different fi rmware

To enter on screen menu/check fi rmware version: 

To enter the On screen menu, press the 

Scroll Lock

 key fi ve times in 

quick succession. The currently installed fi rmware version is displayed 

below the menu 

If fi rmware update does not work, please send an

 e-mail to

support@

kvm-tec.com

1.

1.

First check your delivery content 12G SDI uncompressed ...

LOCAL/CPU Unit

o 1 x Media4Kconnect - 12G SDI uncompressed local (CPU)
o 1 x 12VDC 2 A power supply
o 2 x SFP+ Multimode Modul up to 500m/1640ft
    alt. Single Mode Modul up to 10km/6.2mi
o 1 x BNC-BNC cable 2m/6.56ft
o 1 x USB A-cable 1.8m/5.9ft
o 4 x rubber feet

DP out

 to Monitor

   USB fr

om

    k

eyboar

d and mouse

power supply 
for 12V 2A 

1. Connect the CON/Remote and the CPU/Local Unit with the supplied 12V 2A power supply.

2. Now connect the USB cable to a USB socket of your PC and connect the other end of the USB cable to 

the Local Unit. Connect the keyboard and mouse to the Remote Unit.

3. Connect the Local and the Remote Unit with a network fi ber cable.

4. Connect the DP cable to the DP socket of the PC to the DP socket SDI/in of the Local device and connect 

the screen on the remote side with the DP cable. 

HAVE FUN - Your kvm-tec Extender is now in use for many years (MTBF approx. 10 years)!

Duplex multimode OM4-fi ber cable (LC) up to 300m/984 ft main link 1

Duplex multimode OM4-fi ber cable (LC) up to 300m/984 ft main link 2

FIBERCABLE 

Please also use an OM4 

cable to have enough bandwidth 

SDI out

 to Monitor

power supply 
for 12V 2A 

SDI in

fr

om camer

a / Endos

cope

USB to Camer

a / Endoscope

2.

2.

Check your Installation 12G SDI uncompressed....

Summary of Contents for 6940 SET media4Kconnect 12G SDI

Page 1: ...0 SET media4Kconnect 12G SDI redundante Version 6960L CPU LOCAL 6980 SET media4Kconnect 12G SDI uncompressed Version 6980L CPU LOCAL CHECK YOUR EXTENDER www kvm tec com kvm tec First Aid Check out our Installation Channel media4Kconnect 12G SDI 4K media ...

Page 2: ...he PC to the DP socket SDI in of the Local device and connect the screen on the remote side with the DP cable HAVE FUN Your kvm tec Extender is now in use for many years MTBF approx 10 years Duplex multimode OM4 fiber cable LC up to 300m 984 ft main link 1 Duplex multimode OM4 fiber cable LC up to 300m 984 ft main link 2 FIBERCABLE Please also use an OM4 cable to have enough bandwidth SDI out to M o...

Page 3: ...ad LED is blinking green Different firmware or USB is not compatible e mail to support kvm tec com LED are lighting differently Different firmware To enter on screen menu check firmware version To enter the On screen menu press the Scroll Lock key five times in quick succession The currently installed firmware version is displayed below the menu If firmware update does not work please send an e mail to ...

Page 4: ...have the correct firmware Check if the DDC is set correctly in the menu under point o Check if the net work switch is setup correctly and has enough bandwidth Contact kvm tec support Check if other units have the same behaviour We are here for you to answer your questions about installation Manual download www kvm tec com or kvm tec Installationchannel on our homepage personally 43 2253 81912 5 5 C...

Page 5: ... we are there for you Support Form Support Form Support request If the shoe pinches then we are there for you Contact Information Company Contact person email phone number customer from device type Fiber copper single Switching Manager Firmware Upgrade Firmware Nr Memory Option RS232 VGA Sound Switching Other connected devices Switches HUBs Touch screens Webcams To support your case as quickly as ...

Page 6: ...nnected devices Switches HUBs Touch screens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Key board doesn t work LED Status local CPU LED Status remote CON red orange green glowing flashing red orange green glowing flashing Please...

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