KVH Industries TracVision HD11 Installation Manual Download Page 29

Page: 29 / 39

Before you leave the vessel, test the system to

ensure the antenna works properly. Then give

the Customer Welcome Kit to the customer and

explain how to use the system. Ensure the

customer understands the following:

• Keep the radome installed on the antenna at

all times. The radome protects the antenna’s

moving parts from wind, rain, and debris.

• The antenna must have a clear view of the

sky to receive satellite TV. Common causes of

blockage include bridges and boat masts.

• Heavy rain or snow might temporarily

interrupt reception.

• Clean the radome regularly. Dirt buildup can

affect reception.

• The vessel must be located within the

selected satellite’s coverage area to receive

satellite TV signals. To view satellite coverage

information, visit

www.kvh.com/footprint

• Please register the system with KVH. The

registration process is quick, easy, online, and

ensures the best possible service from KVH.

Visit

www.kvh.com/register

or refer to the

Product Registration Form for details.

• You need to activate any connected

receivers/DVRs for the desired satellite TV

service before you can watch television. KVH

can help activate a DIRECTV

or DISH

Network

receiver/DVR; just call KVH’s

Activation Department at +1 866 551-8004 for

DIRECTV or +1 866 399-8509 for DISH

Network.

• Refer to the supplied User’s Guide for

operation instructions and troubleshooting

information.

• You can use the TracVision HD11 iPhone

iPod touch

app or the TracVision HD11

iPad

app to communicate with the

TracVision system (see Figure 45). You can

download these apps for free at the Apple

iTunes

store.

Educate the Customer

Figure 44 Example of Blockage

Figure 45 KVH TracVision HD11 iPhone/iPad/iPod touch Apps

rac

ision

Blocked

Summary of Contents for TracVision HD11

Page 1: ...TracVision HD11 Installation Guide ...

Page 2: ...o the base of the cable shroud as shown in Figure 1 Figure 1 Power Data Cable Shroud c Secure the end of the power data cable to the base of the shroud using the supplied clamp This clamp will help relieve stress on the cable Secure the clamp in place with the two screws d Carefully fit all of the cable s wires within the base of the shroud e Snap the shroud s cover onto the base Be sure not to pi...

Page 3: ...acVision antenna KVH certified technicians have the tools and electronics expertise necessary to install the system To find a technician near you visit www kvh com wheretogetservice Technical Support If you need technical assistance please contact KVH Technical Support 1 Inspect Record Parts Information 3 2 Gather Tools 4 3 Plan the Antenna Installation 5 4 Plan the Belowdecks Installation 7 5 Pre...

Page 4: ......

Page 5: ...sheet to KVH IMPORTANT Inspect Record Parts Information 1 Figure 1 Primary Components Figure 2 Installation Worksheet Radome Antenna Baseplate Service Hatch x2 Antenna Control Unit ACU CONTROL UNIT MENU CHANGE ACCEPT EXIT ANTENNA POWER T R A C K I N G S A T S D I R E C T V 9 9 1 0 1 1 0 3 SmartSwitch Service System Selector if equipped MULTISWITCH OUT ANTENNA INPUT POWER PORT A 3 2 1 STBD B TracVi...

Page 6: ...licone sealant or equivalent Heat shrink gun Wire strippers Wire crimpers 1 Phillips screwdriver 5 32 hex key 7 16 open end torque wrench set to 20 in lbs 2 25 N m of torque 7 16 socket ratchet or nut driver 1 2 open end wrench 3 4 socket ratchet or wrench 3 4 socket torque ratchet capable of settings between 35 and 40 ft lbs 47 and 54 N m of torque Voltmeter Isolation transformer if required see ...

Page 7: ...thin 1 strong enough to support the antenna s weight 200 lbs 90 kg and rigid enough to withstand vibration Choose a mounting surface as close as possible to the intersection of the vessel s centerline and midships Power Data Cable Length If you wish to use the supplied power data cable the antenna must be mounted within 100 ft 30 m of its ACU However you can order a longer cable if needed contact ...

Page 8: ...io transmitters Do not mount the antenna at the same level as the radar Most radar transmitters emit RF energy within an elevation range of 15 to 15 see Figure 6 Most RF energy can be avoided by mounting the antenna outside this elevation range as long as the antenna is at least 10 ft 3 m away from the transmitter For best results KVH recommends maintaining as much vertical separation as possible ...

Page 9: ...the ACU mounting location s provide adequate Wi Fi reception Do not install in an area surrounded by metal or near any electrical devices that emit RF noise In order to use the supplied power data cable the antenna must be mounted within 100 ft 30 m of its ACU However you can order a longer cable if needed contact KVH for details If you are installing a SmartSwitch and you wish to use the supplied...

Page 10: ...eet for details NOTE ACU dimensions are shown in Figure 7 on page 7 For SmartSwitch dimensions see Figure 8 Continued Plan the Belowdecks Installation Figure 8 SmartSwitch Dimensions 19 00 48 26 cm 16 75 42 55 cm 2 63 6 68 cm 18 31 46 51 cm 1 75 4 45 cm 0 44 1 12 cm 11 18 28 40 cm 16 31 41 43 cm Side View Front View 4 x ø 25 0 64 cm Top View Strain Relief Bracket 4 ...

Page 11: ...s Installation Figure 9 ACU SmartSwitch Mounting Options MULTISWITCH OUT ANTENNA INPUT POWER PORT A 3 2 1 STBD B CONTROL UNIT MENU CHANGE ACCEPT EXIT ANTENNA POWER T R A C K I N G S A T S D I R E C T V 9 9 1 0 1 1 0 3 CONTROL UNIT MENU CHANGE ACCEPT EXIT ANTENNA POWER T R A C K I N G S A T S D I R E C T V 9 9 1 0 1 1 0 3 CONTROL UNIT MENU CHANGE ACCEPT EXIT ANTENNA POWER T R A C K I N G S A T S D ...

Page 12: ...mping tools exactly to the manufacturer s specifications When determining cable lengths be sure to account for an adequate service loop approximately 8 20 cm at both ends of each cable IMPORTANT Continued Plan the Belowdecks Installation Figure 10 Cable Types Connectors and Tools Up to 100 ft 30 m Cable Run Cable RG 6 KVH part 32 0417 100 Connector Thomas Betts SNS1P6 KVH part 23 0170 Tools Augat ...

Page 13: ...rements on page 12 If two phase power is the only available power source onboard and if leakage current is unacceptable KVH recommends that you install a suitable isolation transformer to supply single phase power to the antenna system and run a ground wire from the transformer to ship s ground In addition since ground fault protection devices cannot detect faults behind a transformer you will als...

Page 14: ...is to ship s ground or mount the equipment within a grounded equipment rack WARNING Failure to ground the TracVision system properly to ship s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH In a floating ground condition the difference between the equipment s chassis ground and the ship s ground can measure well...

Page 15: ...ous step f Cut out the 3 75 95 mm cable access hole at the location you marked earlier g Using a file smooth the edges of the cable access hole to protect the cables Later you will route the power data and RF cables through this hole and into the vessel h Clean and dry the mounting surface i Peel off the paper backing from one of the supplied foam seals to expose the adhesive Then press the foam s...

Page 16: ...require a bend radius of at least 3 7 6 cm RG 11 cables require a bend radius of at least 4 5 11 5 cm Be sure to leave an adequate service loop approximately 8 20 cm at both ends of each cable IMPORTANT Prepare Route Cables 6 Figure 13 Cable Labels Figure 14 Antenna A Cable Labels Routing Figure 15 Antenna B Cable Labels Routing if equipped Label Text Label Text Label Text Label Text Label Text La...

Page 17: ...supplied in the kitpack when mounting the antenna later However you might wish to keep these bolts in case you need to ship the antenna later c Reinstall both antenna service hatches Secure each service hatch using the three hex latches d Secure crane rigging appropriate for lifting the 200 lb 90 kg antenna to each of the antenna s four lift brackets see Figure 18 e If you are installing two anten...

Page 18: ... and settle into the entire space within the connector see Figure 20 f Using a 7 16 open end torque wrench set to 20 in lbs 2 25 N m tighten each of the RF cable connections g Using silicone sealant or equivalent create a weather tight seal over each antenna connection h Using a 1 Phillips screwdriver install the cable cover supplied in the kitpack onto the antenna and secure in place with the six...

Page 19: ...slack e Guide the antenna downward and ensure the mounting holes and foam seals are aligned f Apply a thin layer of anti seize lubricant to the threads of the four supplied 1 2 13 mounting bolts to prevent galling WARNING Observe the safety warnings printed on the supplied tube of Loctite anti seize lubricant Contains mineral oil calcium hydroxide and copper May cause skin eye and respiratory irri...

Page 20: ... in a safe place TIP Be sure to save the brackets and bracket hardware in case you need to relocate the antenna later l Install eight 1 4 20 screws and washers supplied in the kitpack in place of the longer mounting bracket screws you removed in the previous step m Reinstall both antenna service hatches Secure each service hatch using the three hex latches n If you are installing two antennas repe...

Page 21: ...nting location c If you are mounting the ACU to the underside of a shelf attach the strain relief bracket to the ACU as shown in Figure 26 Using a 1 Phillips screwdriver secure the bracket in place using four 6 32 screws and 6 washers supplied in the kitpack NOTE The ACU does not require a strain relief bracket when mounted to the top of a horizontal surface d Using fasteners appropriate for the m...

Page 22: ... in place using eight 6 32 screws and 6 washers supplied in the kitpacks NOTE Only the SmartSwitch strain relief bracket must be installed The ACU does not require a strain relief bracket when jointly mounted with the SmartSwitch e Secure the joint assembly to the rack using four M6 screws and washers SmartSwitch Mounting Separately Follow the identical steps for the ACU on the previous page to mo...

Page 23: ...er see Figure 32 Then twist off the severed length of the plastic jacket c Measure 6 15 cm back from the end of the cable Then carefully pinch the cable braid to create a bulge 6 15 cm from the cable end Using needle nose cutting pliers cut the braid along the center of the bulge see Figure 33 d Cut the cable s drain wire foil insulation and fiber to the same length so that their ends are flush wi...

Page 24: ... supplied in the kitpack Align the tubing so that the grounding sleeve protrudes slightly and is barely visible see Figure 37 i Begin heating the tubing to create a seal by applying heat and working from one end of the tubing in the same direction you heated the grounding sleeve j Strip a 1 4 6 mm length from the end of the grounding sleeve s ground wire Then insert the wire into the supplied ring...

Page 25: ...r For example Brown White means the brown wire with the white stripe IMPORTANT Continued Wire Belowdecks Equipment Figure 39 Power Data Cable Wiring Fuse 3 15A 250V Fast Acting Ethernet SmartSwitch Controller Maintenance RS232 To Antenna This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device must not cause harmful interference and 2 Th...

Page 26: ...delines provided in AC Power Requirements on page 11 and ground the system according to the guidelines provided in Grounding Requirements on page 12 IMPORTANT To prevent damage always tighten RF cable connectors finger tight Then turn no more than 1 8 turn using a 7 16 wrench do not exceed 15 in lbs of force IMPORTANT Continued Wire Belowdecks Equipment Figure 40 RF Cable Wiring Overview Antenna 1...

Page 27: ...mber was 123456789 you would enter the following into the browser s address bar http hd11 123456789 local If you are installing two antennas launch the Setup Wizard while logged into ACU B the ACU connected to Antenna B first Be sure to configure ACU B to use a static IP address IMPORTANT Launch the Setup Wizard Figure 41 ACU Network Connection Options Figure 42 ACU Power Button Fuse 3 15A 250V Fa...

Page 28: ...en instructions to configure system settings Be sure to record required information in the Installation Worksheet as you proceed through the Setup Wizard e If you are installing two antennas repeat these steps to log into and configure ACU A Continued Launch the Setup Wizard Figure 43 Setup Wizard 12 ...

Page 29: ... kvh com footprint Please register the system with KVH The registration process is quick easy online and ensures the best possible service from KVH Visit www kvh com register or refer to the Product Registration Form for details You need to activate any connected receivers DVRs for the desired satellite TV service before you can watch television KVH can help activate a DIRECTV or DISH Network rece...

Page 30: ...ge 30 SmartSwitch Input Wiring Diagrams One Antenna ACU see page 31 Two Antennas ACUs see page 32 SmartSwitch Output Wiring Diagrams Overview see page 33 32 Non SWM compatible Tuners see page 34 16 SWM compatible Tuners and 32 Non SWM compatible Tuners see page 35 32 SWM compatible Tuners and 32 Non SWM compatible Tuners see page 36 Unless specified otherwise receivers DVRs in the following wiring...

Page 31: ...evice must accept any interference received including interference that may cause undesired operation Red 48V Black Gnd White Gray Gray White White Orange Orange White White Brown Brown White White Blue Blue White White Green Green White Red Orange Orange Red Red Green Green Red B A Wire Color Stripe Color WiFi NMEA Single Phase AC Input 100 240V 200W MAX 50 60 Hz KVH and TracVision are registered...

Page 32: ...vice must accept any interference received including interference that may cause undesired operation Red 48V Black Gnd White Gray Gray White White Orange Orange White White Brown Brown White White Blue Blue White White Green Green White Red Orange Orange Red Red Green Green Red B A Wire Color Stripe Color WiFi NMEA Single Phase AC Input 100 240V 200W MAX 50 60 Hz KVH and TracVision are registered ...

Page 33: ...y with FCC Standards Meets requirements CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN Power Network Port ACU A 18V 13V 13V 18V 22KHz 18V 22KHz 13V 22KHz 18V 13V 22KHz SmartSwitch Controller To ACU Fuse 3 15A 250V Fast Acting Ethernet SmartSwitch Controller Maintenance RS232 To Antenna This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device...

Page 34: ...ort 1 Flex Port 2 SWM E2 16 Tuner SWM Expander 8 Way Splitter SWM Receivers DVRs 8 Way Splitter SWM Receivers DVRs 18V 18V 22KHZ MULTISWITCH OUT 1 13V 22KHZ 13V 18V 18V 22KHZ MULTISWITCH OUT 2 13V 22KHZ 13V 18V 18V 22KHZ PORT A ANTENNA INPUT 13V 22KHZ 13V 18V 18V 22KHZ STARBOARD B ANTENNA INPUT 13V 22KHZ 13V 18V 18V 22KHZ MULTISWITCH OUT 3 13V 22KHZ 13V TO ACU SmartSwitch Multiswitch Out 1 Multisw...

Page 35: ...HZ 13V 18V 18V 22KHZ MULTISWITCH OUT 3 13V 22KHZ 13V TO ACU SmartSwitch 32 Output Multiswitch Power Supply NOTE Connections shown on this multiswitch also apply to 16 output and 8 output multiswitches 18V 13V 18V 22KHz 13V 22KHz 18V 13V 18V 22KHz 13V 22KHz Additional Receivers DVRs SATELLITE IN TV ANTENNA CABLE IN TV SET OUT DIGITAL AUDIO OUTPUT S VIDEO ETHERNET PHONE USB Pb Pr Y VIDEO AUDIO R L R...

Page 36: ...s in the SWM Expander Kit for complete wiring information Optional To 8 Way Splitter 8 Way Splitter SATELLITE IN SWM 1 S VIDEO OUT COMPONENT OUT AUDIO OUT VIDEO OUT DIGITAL AUDIO OUT OPTICAL HDMI OUT ETHERNET PHONE JACK USB DIRECTV SWM Receiver Satellite In SWM 1 Supports up to 7 Additional Tuners Each SWM Receiver 1 Tuner Each DVR 2 Tuners 18V 13V 18V 22KHz 13V 22KHz 18V 13V 18V 22KHz 13V 22KHz 3...

Page 37: ... complete wiring information Optional To 8 Way Splitter Optional To 8 Way Splitter Optional To 8 Way Splitter 8 Way Splitter SATELLITE IN SWM 1 S VIDEO OUT COMPONENT OUT AUDIO OUT VIDEO OUT DIGITAL AUDIO OUT OPTICAL HDMI OUT ETHERNET PHONE JACK USB DIRECTV SWM Receiver Satellite In SWM 1 Supports up to 7 Additional Tuners Each SWM Receiver 1 Tuner Each DVR 2 Tuners 18V 13V 18V 22KHz 13V 22KHz 18V ...

Page 38: ...EW WI FI SETTINGS MODE STATE IP ADDRESS SUBNET MASK GATEWAY SECURITY KEY PASSWORD WI FI SETTINGS RESET SAT PARAMS RESET NETWORK SETTINGS RESET TO DEFAULTS DISPLAY ACTIVE ANTENNA MODE SELECTION ANTENNA SELECTION ANTENNA SELECTION STATE IP ADDRESS SUBNET MASK GATEWAY VIEW ENABLED VIEW ALL N AMERICAN REGION VIEW ENABLED VIEW ALL ETHERNET SETTINGS CONFIRM S W FILE UPDATE UPDATE SAT FILE CONFIRM S W FI...

Page 39: ... 847 3327 Fax 1 401 849 0045 E mail info kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com KVH Industries Pte Ltd Asia Pacific Headquarters Singapore Tel 65 6513 0290 Fax 65 6472 3469 E mail info apac kvh com ...

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