KVH Industries TracPhone V3HTS Installation Manual Download | Manualshive

Page: 22 / 52

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21

Follow these steps to ensure the latest software is
installed in the TracPhone system.

Check the Current Software Version

a.

Go to the TracPhone V3-HTS web interface

and click the

Updates

tab. Note the displayed

ICM/Antenna software version (see

b.

If the reported software version is earlier than

the latest version you downloaded from the

KVH Partner Portal, update the system

following the steps below.

Update the Software, If Necessary

NOTE:

This procedure explains how to update the

software using the TracPhone V3-HTS web interface.
However, you can also update the software using the
mini-VSAT iPhone

®

/iPod Touch

®

app, a USB drive,

or, if the system is activated, via the antenna’s
Internet connection (airtime charges may apply).
Details are available in the Help.

a.

Click

Choose File

.

b.

At the Login window, enter the default

password: “

password

”.

c.

Click

Browse

and navigate to the file you

saved on your laptop (see Figure 36).

d.

Click

Check File

.

e.

At the confirmation message, click

Update

.

f.

Wait for the software update to complete. It

might take up to 40 minutes.

Figure 35: Updates Page on Web Interface

Figure 36: Update File Selected for Upload

Update the System Software

13

If Necessary

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Summary of Contents for TracPhone V3HTS

Page 1: ...KVH Industries Inc Installation Guide TracPhone V3HTS ...

Page 2: ...t 1 Inspect Parts and Get Tools 3 2 Plan the Antenna Installation 4 3 Plan the ICM Installation 7 4 Mount the ICM 8 5 Prepare the Antenna Site 9 6 Remove the Shipping Restraints 10 7 Prepare the Antenna Cables 11 8 Wire the Antenna 13 9 Mount the Antenna 14 10 Wire the ICM 15 11 Connect Power 18 12 Turn On the System 20 13 Update the System Software 21 14 Customize the Web Interface 22 15 Set Up N...

Page 3: ...VH Technical Support prior to conducting any repairs or modifications to the equipment WARNING Risk of Explosion Do not operate the ICM or any other electrical device in an environment where flammable gases vapors or dusts are present In addition do not operate the ICM in an environment with a temperature outside its 5º F to 131º F 15º C to 55º C temperature range WARNING Risk of Electric Shock Fa...

Page 4: ...elf vulcanizing tape or equivalent Eye protection Shop towels Voltmeter Utility knife Flush cutters Wire stripper terminal crimper File Two 75 RF coax cables F connectors and associated termination tools see page 11 Radome Antenna KVH part no 02 1860 01 Baseplate Integrated CommBox Modem ICM KVH part no 02 2204 01 Figure 1 TracPhone V3 HTS System Components Always lift the antenna by the baseplate...

Page 5: ...enna 25 lbs 11 3 kg as well as other cumulative forces related to expected operating conditions such as ice snow wash down and maximum expected values of pitch roll and wind pressure including gusts Vibration of the mounting surface should measure less than 0 51 gRMS total and also less than 0 11 gRMS at the following resonant frequencies and axes 22 6 Hz and 41 0 Hz in Horizontal Forward X Direct...

Page 6: ... MPa minimum yield Pedestal Height A 3 28 ft 1 m 6 56 ft 2 m 9 84 ft 3 m 13 12 ft 4 m Tube OD B 5 0 127 mm 3 0 76 2 mm 5 0 127 mm 8 0 203 2 mm Tube Wall Thickness C 0 25 6 35 mm 0 5 12 7 mm Brace Height D N A 5 25 ft 1 60 m 7 35 ft 2 24 m 2 78 ft 9 12 m Brace OD E N A 2 25 57 15 mm 4 5 114 3 mm 7 0 177 8 mm Brace Thickness F N A 0 25 6 35 mm Brace Angle G N A 25 Figure 3 Pedestal and Brace Dimensi...

Page 7: ...ies of nearby surfaces consider the following general guidelines when selecting a safe antenna location Mount the antenna as far away as possible from the radar and high power radio transmitters Do not mount the antenna at the same level as the radar Most radar transmitters emit RF energy within an elevation range of 15 to 15 see Figure 5 Therefore mount the antenna outside this elevation range an...

Page 8: ...modate the connecting cables To use the supplied power data cable the ICM must be located within 100 ft 30 m of the antenna However you can order a 1onger cable run if necessary Be sure the location provides adequate Wi Fi reception Do not install it in an area surrounded by metal or near any electrical devices that emit RF noise Figure 6 ICM Dimensions Side View Front View 19 00 48 26 cm 16 75 42...

Page 9: ...mount the ICM to a horizontal surface a Remove the six 6 32 screws and washers securing the two rack mount brackets to the front of the ICM see Figure 9 Remove the brackets b Attach the supplied strain relief bracket to the back of the ICM and attach the supplied L mounting brackets to the sides of the ICM using six supplied 6 32 screws and washers see Figure 10 c Mount the ICM to the vessel using...

Page 10: ...u will insert four 1 4 20 bolts through these holes to secure the antenna to the mounting surface d Cut out the 3 5 89 mm cable access hole in the location you marked in Step b Smooth the edges of the hole to protect the cables You may also apply anti chafe material around the cables to prevent abrasion Later you will route the power data and RF cables through this hole and into the vessel e Clean...

Page 11: ... place NOTE Due to the snug fit some contact between the radome s sealing gasket and the antenna mechanism is normal b Remove the two 10 32 shipping restraint screws see Figure 13 Save the restraints for future use 10 32 Screw x3 Figure 12 Removing the Radome 10 32 Screw x2 Figure 13 Shipping Restraints Once you have removed the restraints handle the antenna carefully With the restraints removed t...

Page 12: ...0 ft 100 m KVH part no 150 ft 45 m S32 0945 0150 200 ft 60 m S32 0945 0200 300 ft 90 m S32 0945 0300 Connector Times Microwave EZ 600 FMH 75 Tools Times Microwave TK 600EZ KVH part no 72 0375 75 Strip lengths 0 25 6 35 mm 0 5 12 7 mm 0 064 1 63 mm dia 0 170 4 32 mm 0 340 8 64 mm 0 065 1 65 mm dia 0 790 20 07 mm 0 250 6 35 mm 0 375 9 53 mm 0 108 2 74 mm dia 0 870 22 10 mm RF cables must be rated fo...

Page 13: ...r ends of the RF cables at the antenna location NOTE Longer power data cables are available from KVH see Figure 16 b Route the opposite ends of the power data and RF cables belowdecks through the 3 5 89 mm cable access hole Leave an adequate service loop at least 14 35 cm of slack in the cables at the antenna location c Route the cables to the ICM Be sure to always maintain the minimum bend radius...

Page 14: ...r is tightened all the way into the antenna s connector Then tighten it with a 7 16 torque wrench set to 20 in lbs Make sure the rubber washer compresses against the baseplate h Repeat steps d g to connect the TX pigtail cable to the antenna s MTx jack i Wipe off any excess grease from the cables j Seal all above deck RF cable connections with silicone sealant or equivalent k Reattach the connecto...

Page 15: ...e baseplate are bottomed against the mounting surface and the foam seal is fully compressed e Reinstall the radome onto the antenna Secure in place with the three 10 32 screws you removed earlier see Figure 12 on page 10 Then install a protective plastic cap supplied in the kitpack over each radome screw CAUTION Be sure to observe the safe handling instructions in the Material Safety Data Sheet MS...

Page 16: ...e power data cable to the base of the shroud using the supplied clamp This clamp will help relieve stress on the cable Secure the clamp in place with the two screws e Carefully fit all of the power data cable s wires within the base of the shroud f Snap the shroud s cover onto the base Be sure not to pinch any wires between the cover and the base g Plug the terminal strip connector into the rear p...

Page 17: ...ge is transmitting successfully NOTE The system does not accept messages that conform to either the NMEA 2000 or NMEA 0183 HS standards b Make sure the data message s includes the checksum identifiable by a xx field at the end of the data sentence e g HEHDT 123 4 T 1F c Connect the NMEA 0183 talker or NMEA data multiplexer to the supplied 2 position terminal strip connector as shown in Figure 26 d...

Page 18: ...ables between the RF cables and the ICM Be sure to use the white pigtail cable labeled TX ONLY at the ICM s J2 Tx RF jack IMPORTANT Figure 27 Antenna RF Transmit and Receive Wiring Tx Pigtail White TX ONLY Rx Pigtail Black B2 ICM Antenna Pigtails Pigtails if necessary TxRF RxRF MTX MRX J2 Tx RF J1 Rx RF Be sure the RF cables are terminated properly with type F connectors IMPORTANT Figure 28 RF Ter...

Page 19: ...ge current is unacceptable KVH recommends that you install a suitable isolation transformer to supply single phase power to the antenna system and run a ground wire from the transformer to ship s ground In addition since ground fault protection devices cannot detect faults behind a transformer you will also need to install a ground fault monitoring device between the isolation transformer and the ...

Page 20: ...le power supply UPS to avoid service interruptions during power outages and transitions to from shore power WARNING Failure to ground the TracPhone system properly to ship s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH In a floating ground condition the difference between the equipment s chassis ground and the...

Page 21: ...the Antenna and Modem lights are lit solid or flashing green see Figure 33 g Connect your PC to the User Ethernet 1 port on the rear panel of the ICM see Figure 34 h Turn off the Wi Fi on your PC and keep it turned off while connected to the ICM i Open a web browser on your PC and enter the following address http minivsat kvh Verify that the TracPhone V3 HTS web interface appears in your browser I...

Page 22: ...e software using the TracPhone V3 HTS web interface However you can also update the software using the mini VSAT iPhone iPod Touch app a USB drive or if the system is activated via the antenna s Internet connection airtime charges may apply Details are available in the Help a Click Choose File b At the Login window enter the default password password c Click Browse and navigate to the file you sav...

Page 23: ...s Follow these steps to enter the correct vessel name a At the TracPhone V3 HTS web interface click the Settings tab Then click Account b In Vessel Name click Edit c Enter the vessel name see Figure 38 Then click Save Settings Assign Phone Line Name s The phone line names are displayed on the home page and in all support communications Follow these steps to assign a name i e location to Line 1 You...

Page 24: ...e pointing toward the bow see Figure 41 NOTE Each no transmit zone must span at least 5 Therefore be sure to set the beginning and ending azimuths at least 5º apart b At the TracPhone V3 HTS web interface click the Settings tab Then click No Transmit Zones c Click Edit d Click Enforce Zones see Figure 42 e Enter the azimuth range for Zone 1 f Enter the azimuth range for Zone 2 if required g Click ...

Page 25: ...h azimuth and elevation c At the TracPhone V3 HTS web interface click the Settings tab Then click Tracking Avoidance Zones d Click Edit e Enter the azimuth and elevation ranges for Zone 1 Then select the Enabled check box see Figure 43 NOTE You may only enter an elevation range between the antenna s 7 7º to 75º operating range f Set up any additional zones by selecting a zone number from the drop ...

Page 26: ...d on the Modem Commissioning Worksheet supplied in the Welcome Kit d Click the link on the Support page to open the modem commissioning wizard see Figure 46 Then log into the wizard NOTE Below is the default user name and password If you changed your user name or password in Customize the Web Interface on page 22 you will need to enter that unique name password combination User Name admin Password...

Page 27: ...lick Save remote location and continue see Figure 49 j Call KVH Technical Support to continue the commissioning process with the Network Operations Center NOC You will need to provide the information you noted on the Modem Commissioning Worksheet KVH will walk you through all remaining steps Figure 47 Commissioning Process Step 1 Figure 48 Commissioning Process Step 2 If you need to abort commissi...

Page 28: ...eros for Latitude Variance and Polarization Skew When you are done click Continue and position antenna see Figure 50 l At Step 5 wait until you see the following see Figure 51 Demod Lock Status Locked Antenna Status Functional May Transmit Then click Stop Antenna pointing Figure 50 Commissioning Process Step 4 Figure 51 Commissioning Process Step 5 Continued Commission the Modem 17 ...

Page 29: ...tart Antenna Pointing appears click Continue see Figure 52 n At Step 6 click Continue see Figure 52 o At Step 7 click Skip see Figure 52 Figure 52 Commissioning Steps 5 Through 7 Continued Commission the Modem 17 ...

Page 30: ...crement see Figure 54 When directed click Turn off signal and complete NOTE Take note of the P1dB compression value that is also provided by the NOC You will enter this value later r Next select BPSK modulation and enter the RF uplink frequency and the Starting transmit power see Figure 55 provided by the NOC Then click Turn on signal Figure 53 Commissioning Step 8 CW Modulation Figure 54 Commissi...

Page 31: ... provided by the NOC Then click Continue see Figure 57 u At Step 10 click Exit commissioning mode see Figure 58 v At Step 11 click Return to dashboard see Figure 58 w Close the modem commissioning wizard Commissioning is complete Figure 56 Commissioning Step 8 BPSK Modulation continued Double check your entries for the P1dB and Maximum TX Power Maximum TX Power should always be one decibel less th...

Page 32: ...ser http test minivsat net Verify that the Welcome page appears indicating good communication between the TracPhone system and the land based hub see Figure 61 e Turn on all other electronic equipment above deck within the proximity of the antenna Verify that the system continues to operate without any degradation in performance f Fill out the Installation Checklist provided in the Customer Welcom...

Page 33: ...s b In Network Configuration click Edit c Select an option from the Configuration drop down menu Then click Save see Figure 63 and Figure 64 d At the confirmation message click Save e Follow the additional instructions on the following pages for your chosen configuration Standard Configuration Go to page 33 Static IP Configuration Go to page 34 Access Control Configuration Go to page 35 Figure 62 ...

Page 34: ...to supplement Wi Fi access c Make sure all computers are configured for DHCP addressing see page 43 Devices connected to the ICM via Ethernet cables or Wi Fi will receive IP addresses from the ICM via DHCP The ICM serves as a router NOTE By default the High speed LAN has a gateway of 192 168 5 1 and assigns IP addresses in the 192 168 6 50 150 range If this configuration conflicts with an existing...

Page 35: ...and service and it must remain online until KVH configures the system over the air b Connect the static IP device to User Ethernet port 4 on the ICM see Figure 68 c The customer will need to configure the device s TCP IP properties according to the instructions KVH will provide in an email upon fulfilling the static IP request d Connect all other non static IP computers and or network devices to U...

Page 36: ...uting onboard firewall web caching web image compression ad removal and URL and content filtering Enterprise Bundle Adds automated file transfers differential synchronization mail relay server web mail client anti spam and anti virus filters roaming crew accounts and prepaid Internet and email services integration with a CommBox hub is required KVH will coordinate directly with the customer to sel...

Page 37: ...ue name for the vessel network Protocol Select either 802 11b or 802 11g Security Select either security type WPA2 or WEP 128 bit Password Passphrase If you selected WPA2 enter a password between 8 20 characters If you selected WEP enter a passphrase must be 13 characters Channel Keep the default or select any channel for wireless communications d At the confirmation message click Save Figure 72 W...

Page 38: ...nnect the customer s analog not digital phone or PABX to the Voice Line 1 jack on the ICM see Figure 74 Figure 74 Connecting the Vessel Phone Example B2 Voice Line 1 Vessel Phone 1 ICM Do not connect anything to the Voice Line 2 jack Only Voice Line 1 is enabled for use IMPORTANT Connect Voice Line Equipment 20 ...

Page 39: ...ellite Common causes of blockage include masts trees buildings and bridges see Figure 76 Dirt buildup on the radome can also affect communications The vessel must be located within the coverage area of the satellite see www kvh com minivsatmap The system must be activated for mini VSAT Broadband service see www kvh com mvbservice Data usage and overage alerts via email and text message as well as ...

Page 40: ... end of the cable using a pair of needle nose pliers see Figure 79 Also make sure the center conductor is centered within the cable 3 Place the heat shrink sleeve and metal ferrule onto the cable see Figure 80 4 Insert the end of the cable into the 1 end of the ST 400EZ stripping tool see Figure 81 Then rotate the tool clockwise around the cable until the tool turns easily The end of the cable sho...

Page 41: ...the tool turns easily This removes the cable jacket from the end of the cable exposing the braid and dielectric see Figure 84 7 Using the DBT 02 tool deburr and chamfer the center conductor see Figure 85 Avoid nicking the aluminum tape covering the dielectric Figure 82 Removing Plastic Residue Figure 83 Stripping the Cable Jacket Figure 84 Cable Stripped Exposing Dielectric Figure 85 Deburring the...

Page 42: ...e braid until it is flush against the connector shoulder see Figure 89 Figure 86 Flaring the Braid Figure 87 Pushing On the Connector A common installation failure occurs when the connector is not seated properly onto the cable In these cases the cable s center conductor does not fully engage the electrical contacts inside the connector To ensure full engagement make certain that there is no gap b...

Page 43: ...ace see Figure 91 When you are done the heat shrink should extend from the rear of the connector to the cable jacket This forms a weather tight seal 15 Using a multimeter or similar device check the continuity of the cable 16 Ensure the center conductor pin measures between 0 20 and 0 28 5 7 mm in length to ensure proper engagement with the mating connector see Figure 92 Figure 90 Crimping the Fer...

Page 44: ...ttings Network Internet Ethernet Network and Sharing Center 3 In Network and Sharing Center click the Ethernet link for the Ethernet connection you are using 4 In the Ethernet Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Ethernet Properties dialog box on the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Interne...

Page 45: ... Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Ethernet Properties dialog box on the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Internet Protocol Properties dialog box select Obtain an IP address automatically and Obtain DNS server address automatically see Figure 94 Then click OK 7 In the Ethernet Properties...

Page 46: ...ng 4 In the Local Area Connection Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Local Area Connection Properties dialog box click the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Internet Protocol Properties dialog box select Obtain an IP address automatically and Obtain DNS server address automatically see Fig...

Page 47: ...is screen doesn t appear just skip to Step 5 5 In the Local Area Connection Properties dialog box click the General tab select Internet Protocol TCP IP and then click Properties 6 In the Internet Protocol TCP IP Properties dialog box click the General tab Then select Obtain an IP address automatically and Obtain DNS server address automatically see Figure 96 Then click OK 7 In the Local Area Conne...

Page 48: ...ces click Network 3 In the Network dialog box select Ethernet then set the following Location Automatic Configure IPv4 Using DHCP 4 Click Apply 5 Restart the computer Figure 97 Macintosh OS X Network Preferences Continued Configuring Computers for DHCP Appendix B ...

Page 49: ...pter to your laptop s USB port see Figure 98 2 Start PuTTY and specify your laptop s port connection type and baud rate see Figure 99 3 Configure options at the Serial configuration menu as follows see Figure 100 4800 baud 8 data bits 1 stop bit no parity no flow control 4 Select Open to view the message data in a command line window see Figure 101 Figure 98 Connecting a NMEA 0183 Talker to a Lapt...

Page 50: ...RxD Port 2 TxD Port 1 RxD Port 2 TxD Port 2 RxD Port 2 RxD N C White Orange Orange White White Brown Blue White White Blue Brown White Terminal Strip Connector Power Data Red Black White Gray Gray White Six unused wires are reserved for future use N C Not Connected 1 2 11 10 9 8 7 6 12 5 4 3 13 14 15 16 To Antenna NMEA 0183 Talker customer supplied A B Ship s Heading 1 2 NMEA ...

Page 51: ...armful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation To determine if the equipment is interfering with radio or televisio...

Page 52: ...1 847 3327 Fax 1 401 849 0045 Email info kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 Email info emea kvh com KVH Industries Pte Ltd Asia Pacific Headquarters Singapore Tel 65 6513 0290 Fax 65 6472 3469 Email info apac kvh com ...

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