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The installer should verify the Iridium Pilot system is running 

the latest supported revision of software.

1.  Open your web browser and enter http://192.168.0.3 to 

access the Iridium web interface.

2.  At the “Diagnostics” page, make sure the firmware installed 

in the Pilot system is the latest supported revision available 

on the KVH Partner Portal (at www.kvh.com/partners, 

select Support > Software Updates)

3.  If the revisions don’t match, update the system. 

TracPhone/Iridium Bundle Quick Start

Viewing Connection Status Information

Important Notes

 

 

 

www.kvh.com

www.kvh.com/commbox

 

KVH Industries, Inc.

World Headquarters

Middletown, RI  U.S.A.  

Tel: +1 401 847 3327  Fax: +1 401 849 0045

E-mail: [email protected]

 

 

KVH Industries A/S 

EMEA Headquarters

Kokkedal, Denmark 

Tel: +45 45 160 180  Fax: +45 45 160 181

E-mail: [email protected]

KVH Industries Pte Ltd.

Asia-Pacific Headquarters

Singapore  

Tel: +65 6513 0290 Fax: +65 6472 3469

E-mail: [email protected]

KVH Industries Norway AS 

Regional Office

Horten, Norway  

Tel: +47 33 03 05 30 Fax: +47 33 03 05 31

E-mail: [email protected]

Whenever the mini-VSAT Broadband service is unavailable, the 

system automatically switches to the Iridium service. You can 

view the status of both service connections on the CommBox

 

web interface:  

1.  Open your web browser and enter http://192.168.5.1 to 

access the TracPhone web interface.

2.  On the CommBox tab, click Log in to CommBox Control.

3.  Log into the CommBox web interface. 

User name: commbox 

Password: password

4.  Color indicators at the top of the dashboard show the 

general status of each connection. Place your mouse over 

a connection to view its details. 

Color

Status

Blue

System currently in use

Green

Ready for use

Yellow

No service connection

Red

System is turned off or miswired

Update the Firmware, if Needed 

(KVH-certified technicians only)

Refer to the update instructions in the Iridium Pilot User Manual.

•  Static IP connections are available only when 

connected to the mini-VSAT Broadband service.

•  Phones connected to the ICM can only make calls 

via mini-VSAT Broadband. Phones connected to 

the BDE can only make calls via Iridium. 

•  The system’s network settings have been preconfigured at 

the factory. There are no user-configurable settings on the 

“Network Settings” page of the TracPhone web interface.

•  You cannot use http://minivsat.kvh to access the 

TracPhone web interface. Use http://192.168.5.1 instead.

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