Chapter 3: Operating the system
Using a phone
24
Receiving a call
To be able to receive a call, the phone must be connected to the relevant interface on
the terminal.
By default, any handset connected to the Phone interface or the LAN (PoE) interface
will ring when the mobile number is called. Note, however, that Standard must be
selected when setting up the IP handset and the analog phone. Refer to
Enabling/Disabling incoming calls to a connected IP
Call log
Information of missed calls is stored in the call log of the terminal. You can view the
call log in the web interface under
CALLS
. For further information, see
lists of calls and data sessions
Making a call to the terminal
To make a call to a phone connected to the terminal, dial
+ <Mobile number>
•
+
is the international call prefix
1
used in front of the country code for
international calls.
•
Mobile number
. The first part of the mobile number is always 870, which is the
“country code” for the BGAN system. If the mobile number is listed in the web
interface, you can look it up as follows:
Connect a computer, access the web interface and select
PHONE BOOK
>
Mobile numbers
. For further information, see
Viewing and editing the mobile
If the mobile number is not available in the web interface, refer to the documents
included with your airtime subscription.
Receiving a voice mail message
If a call to the TracPhone system is not answered the caller can leave a voice mail
message with Inmarsat’s voice mail service. Then an SMS is sent to the TracPhone
messaging system to alert you that there is a voice message. The SMS has the
contents:
• Number called from
• Date and time the voice mail message has been received
• Number to call to listen to the voice mail message
To see that a new SMS has arrived you open the web interface. For further details
see
1. The plus sign indicates the code required to dial out of one's country code area, such
as 00 in most of Europe, 011 in the United States, and other short codes in other parts
of the world.
Summary of Contents for TracPhone FB150
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