4 Before Concluding as a Failure
32
QuickGene-Auto12S/QuickGene-Auto24S Operation Manual
4
Abnormal
happened
when
machine boot up.
Possibility of system failure.
Check the status and contact to local
distributor.
Machine is not stop operation
when door is opened.
Door sensor may be blocked with
metal material.
Remove the metal material and check
again.
Machine cannot work when
door is closed.
Door sensor is not sensed.
Check door is closed well.
Adjust the door sensor position.
Cartridge fluid is not correctly
caught
in
waste
tubes.
(Overflow in the plastic tank)
1. Plastic tank is not installed
correctly.
2. Is waste tube and elution tube put
well
3. Y2 axis motor is not working.
1. Follow operation manual and
re-install.
2. Follow operation manual and put it
in the right position.
3. Contact to local distributor.
Elution tube is empty.
1. Plastic tank is not installed
correctly.
2. Is waste tube and elution tube put
well
3. Y2 axis motor is not working.
1. Follow operation manual and
re-install.
2. Follow operation manual and put it
in the right position.
3. Contact to local distributor.
Machine stop
when it is
performing protocol.
Possibility of system failure.
Noted which step and contact to local
distributor.
Foil is not broken or the hole is
not in the middle.
Piercing Needles was installed
incorrectly.
Contact to local distributor.
Elution volume is less.
Is elution buffer remain in the
cartridge?
Check the cylinder and air tube is
working well.
Elution volume is more.
Wash buffer is not passed through
completely.
Maybe Tube is clogged.
Sample input is too much.
Please follow the recommended
volume in the operation manual.
