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What to do if trouble occurs
GB
What to do if trouble occurs
Interference with and repairs to the appliance by unqualified per-
sons are dangerous as they can result in an electric shock or a
short circuit. Do not interfere with or try to repair the appliance;
this could cause injury to persons and damage to the appliance.
Always have such work done by an expert, e.g. a Customer
Service technician.
Please note
If your appliance is faulty, please check whether you can remove
the problem yourself by consulting these instructions for use.
You may be able to rectify some problems yourself. They are
described below.
Do the fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch your induction hob on?
• Has the wiring system (fuse box) in the house blown a fuse?
• Has the hob been connected to the mains?
• Have the cooking zones been deactivated (child safety
device), i.e. a
symbol is shown in the display?
• Are the sensor keys partly covered by a damp cloth, fluid or a
metallic object? Please rectify.
• Are you using unsuitable cookware? See the section on
“Cookware for induction hobs”.
Does the hob or a cooking zone switch off suddenly and are
lines
or F7 shown?
• Food which has boiled over or another object is currently on
the touch-control sensor keys. Please clean or remove.
• The electronic unit is too hot. Check the installation of the hob.
Make sure that there is sufficient ventilation.
Is the power setting blinking?
A cooking zone has been switched on and the hob is expecting a
suitable pot or pan to be placed on the cooking zone (pan recog-
nition). Only when a pot has been placed on the cooking zone will
power be supplied.
Is the power setting blinking again, although a pot has been
placed on the cooking zone?
The cookware is unsuitable for induction cooking or the pot or
pan is too small.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot
are not at risk.
Does the cooling fan still operate after the hob has been
switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
There is a risk of electric shocks if the glass ceramic hob devel-
ops fractures, cracks, tears or damage of any other kind. Immedi-
ately switch off the appliance. Disconnect the fuse immediately
and call Customer Service.
