Servicing and Repair
E 811 GB
27
27/02/2013
6 Maintenance and Servicing
6.1 Cleaning the Ventura Vico Monitor
Switch off the controller and all peripherals attached to it to prevent any
touch commands from being processed unintentionally.
Use a soft, damp cloth to wipe the front of Ventura Vico. Neither use aggres-
sive cleaning agents, nor dilutions, abrasive cleaners or hart objects that
might scratch the surface.
For chemical resistance information, please read ch.
7.1.2 Chemical Re-
sistance.
6.2 Disposal
Disassembly
Before disposing of Ventura Scout you must disassemble it and completely
take it apart. All metal components can be given to metal recycling.
Electronic scrap
Electronic components such as circuit boards, drives, etc. are kept and dis-
posed of separately.
For details on proper disposal please check your national laws and regula-
tions making sure that your method of disposal complies with them.
6.3 Troubleshooting Help / Repair
Problem
Cause
Action
No control panel function after
booting the IPC
Cable not attached
BIOS failed to find monitor data
Attach cable properly.
Measure the voltage supplied,
check pin wiring.
Run Control Panel utility or
KUHNKE tool to adjust the monitor
resolution.
Some screen areas do not work or
not all the time, e.g. no picture or
picture very dark.
Image information not available or
synchronisation lines broken
Verify that DVI plug are in properly
Check DVI cable
