AFTER SALES SUPPORT
1300 777 137
30
MODEL: IA0448 PRODUCT CODE: 51454 10/2015
FAQ
Problem
Solution
Why won’t the Air
Fryer turn ON?
• Check that the Air Fryer is correctly plugged in and switched on
at the power outlet.
Why isn’t the food
being cooked
thoroughly?
• The food capacity has been exceeded, remove some food and
cook in another batch. This will cook the food more evenly and
thoroughly.
• The temperature has been set too low, increase the heat.
• The food has not had enough time to cook, increase the
cooking time.
Why has the food
cooked unevenly?
• Certain foods may need to be shaken midway through the
cooking process.
Why won’t the pan
slide back into the
housing properly?
• There is too much food in the frying basket, remove some food
and try again.
• The pan has not been aligned correctly, align the pan with the
grooves located on the inside of the Air Fryer housing.
Why is there white
smoke being emitted
during cooking?
• The food contained within may be too greasy. Greasy and fatty
foods will emit fat/oil into the pan of the Air Fryer and when it
is heated, may emit a white smoke. Try to avoid cooking greasy/
fatty foods in the Air Fryer. The white smoke will not affect the
cooking process.
Why aren’t the chips
crispy?
• There may be a lack of oil and too much moisture. Ensure you
have dried the chips after rinsing. Possibly add more oil to the
chips before cooking.
• The chip pieces may be too large, try cutting the potatoes into
smaller pieces for crispier results.
• When making home made chips/fries, we recommend you use
starchy varieties (kennebec, king edward, golden delight or
sebago).
