AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: 419401 PRODUCT CODE: 48103 12/2014
13
Troubleshooting Guide
If you encounter problems with your Stand Mixer, check in the table below for
solutions to common problems. If none of the suggested solutions help you solve
the problem, or if you experience any other problems with your Stand Mixer, do
not try and manage them by yourself. Contact our after sales support line for
advice on repair or replacement.
Problem
Possible cause and solution
The mixer does not work.
Check and ensure that the machine is properly
connected to the wall outlet and that power is
switched on at the outlet.
Make sure that the power outlet is not defective,
check it with another appliance, or use a different
outlet.
Check and ensure that the rotary speed control
is set to the appropriate mixing speed (between
position 1 and 10).
Turning the rotary speed
control has no effect.
Make sure the mixer head has been lowered
properly. The appliance will not work until the
mixer head has been lowered and clicks securely
into place.
The mixer stops during
operation.
Make sure the mixing bowl is not overfilled. If the
bowl is too full, the motor may overheat and stop
working. In such a case, switch off and unplug the
appliance and remove some dough from the bowl.
Continue processing half of the dough until ready,
then process the remainder separately.
