Appendix
page 19
KRÜSS GmbH | Borsteler Chaussee 85 | 22453 Hamburg | Germany | www.kruss.de
Required ports for individual instruments
Drop Shape Analyzer – DSA25
Drop Shape Analyzer – DSA30
Drop Shape Analyzer – DSA100
For PC: 1x PCIe slot for IEEE1394b board
1x RS232 or 1x USB 2.0 port (or higher) with RS232
USB adapter
For Laptop: 1x PC card slot for IEEE1394b interface
1x RS232 or 1x USB 2.0 port (or higher) with RS232
USB adapter
SPAC SPAC SPAC SPAC
III
Procedure if repairs should be necessary
SPAC SPAC SPAC SPAC
Contact KRÜSS
Contact KRÜSS customer support.
If you did not obtain the measuring instrument directly from KRÜSS but from a dealer,
please contact your dealer first. He may be able to rectify the damage. If not, contact
KRÜSS customer support directly.
You will be given a repair number. Please quote this number in your covering letter when
you dispatch the unit.
Send us the measuring instrument or accessories
!
Do not dispatch the measuring instrument or accessories without consulting KRÜSS
customer support.
Components which are not directly affected by the damage may also have to be sent
with the unit. KRÜSS customer support will advise you on the necessary scope of the
shipment.
!
Remove liquids (e.g. samples, temperature control liquid) completely from the instrument
and the accessories.
!
Clean the unit or accessories before dispatch. This applies particularly if there is
contamination due to hazardous substances.
!
Use the original packaging to pack the instrument or accessories. If you no longer have the
original packaging, it must be ordered from KRÜSS at the customer
’
s expense.
!
Pack all components separately which were packed separately when the unit was supplied.
Do not dispatch the unit in the assembled state.
Summary of Contents for Mobile Surface Analyzer
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