Krups XP320840, Manual, Page: 7 / 51

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ENGLISH
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The espresso is not frothy. The coffee grounds are too
old. Use freshly ground coffee.
The ground coffee is
not suitable for making
espresso. Use finer grounds.
There is too little coffee in
the filter holder. Add more coffee.
The water tank leaks when
it is moved. The valve at the bottom
of the tank is dirty or
defective. Wash the water tank and
operate the valve with your
finger, which is beneath the
tank.
The valve is blocked by the
calcified deposits. Descale your machine
following the user
instructions provided.
Water leak beneath the
appliance. There is an internal leak. Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance and
consult an approved service
centre.
The pump is abnormally
noisy. No water in the tank. Fill the water tank and
restart the pump (refer to
the section:
FIRST USE)
.
Avoid emptying the tank
completely.
The espresso leaks out the
sides of the filter holder. The filter holder is not
positioned correctly. Fit the filter holder in
position and lock it (turn
from left to right until it
stops).
Remove any excess coffee
that prevents you from fully
locking the filter holder.
The edge of the filter holder
is clogged by the coffee. Remove the excess coffee
and clean the grill through
which the water flows using
a damp sponge.
Your espresso tastes bad. After descaling, the rinsing
cycle was not carried out
correctly. Rinse the appliance in line
with the user instructions
and check the quality of the
coffee.
TROUBLESHOOTING
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The coffee is very moist. You have not used enough
coffee. Add more coffee.
The espresso flows too
slowly. The coffee is too fine, too
coarse or too mealy. Choose slightly larger
coffee grounds.
The filter holder is dirty. Clean your filter holder
using the instructions in the
section:
CLEANING AND
MAINTENANCE - B. Filter
holder.
Clean the coffee
filter as well.
The head of the filter holder
is clogged. When the appliance has
cooled, clean the grill
through which the water
flows using a damp sponge.
Your machine is calcified. Descale your machine
following the user
instructions provided.
There is too much coffee. Observe the maximum
limits when filling the filter.
A continuous flow of water
pours from the filter holder
after making an espresso. Your machine is becoming
calcified because the water
is particularly hard. Descale your machine
immediately following the
user instructions provided.
The red cap was not
removed. Remove the red cap.
A continuous flow of water
pours from the filter holder
after making an espresso. Your machine is becoming
calcified because the water
is particularly hard. Descale your machine
immediately following the
user instructions provided.
Coffee grounds are present
in the cup. The filter holder is clogged. Clean the filter holder using
hot water.
The coffee grounds are too
fine. Use slightly larger coffee
grounds.
The seal on the head of the
filter holder is clogged. Clean the filter holder
and the seal with a damp
sponge.