English
3. Dissolve a packet of KRUPS descaling solution in 10 oz/300 ml of lukewarm water and pour into
the boiler container and screw back the cap. Put a container under the brewing head and another
under the steam nozzle.
(
Note:
Do not secure the filter holder (
c
) during decalcification).
4. Open the steam valve and turn on the appliance. Allow the descaling solution to run out of the
espresso outlet and the steam nozzle.
5. After each brewing cycle, switch off the appliance and allow the appliance to cool down.
6. Repeat this operation once again.
Following this, allow 2 boiler containers of clear water to run through the system. Switch off the
appliance. Allow the appliance to cool down. Insert the brewing sieve into the brewing head again and
push the plastic housing of the cappuccino nozzle onto the steam nozzle.
If troubleshooting does not help, please reference warranty or call your respective countries Consumer
Service Department. Before calling consumer service, please have the model/type number from bottom
of appliance.
TROUBLESHOOTING
13
Problems
Probable Causes
Solutions
Espresso
The coffee drips too slowly.
Ground coffee too fine.
Filter blocked.
Water passage grid is clogged.
Presence of scale.
Use more coarsely ground coffee.
Clean it with a brush.
Clean the appliance when cold.
De-Scale the appliance.
The coffee drips too slowly.
Dirty filter-holder or dirty filter.
Ground coffee too fine.
Clean them with hot water.
Use more coarsely ground coffee.
The coffee doesn’t drip.
Knob in the “Steam” position
(b
3
)
. Turn knob to the “Coffee” position
(b2)
.
The espresso leaks onto the
filter holder sides.
Filter holder is clogged up.
Filter holder badly positioned.
Remove any excess ground coffee.
Put it back into place and lock it
into position.
Bad taste.
Insufficient rinsing.
Follow the rinsing instructions.
Steam
Water runs out of the filter
holder.
Knob in “Coffee” position
(b2)
.
Turn knob to “Steam”
(b
3
)
.
Little or no steam in “steam”
position.
Knob opened too early.
Close the “Steam” knob for 2
minutes.
The steam nozzle doesn’t froth
the milk.
Blocked steam nozzle.
Whole milk used.
Milk not fresh or cold enough.
Container doesn’t have the right
shape.
Rinse out the steam nozzle.
Use 1 or 2% milk.
Always use very fresh, cold milk.
Use a small diameter container-
neck (small jug).
notice KRUPS XP1020-0828035.qxd:-0828035 18/04/08 14:59 Page 13
Summary of Contents for XP 1020
Page 16: ...English 15 notice KRUPS XP1020 0828035 qxd 0828035 18 04 08 14 59 Page 15...
Page 30: ...Fran ais 41 notice KRUPS XP1020 0828035 qxd 0828035 18 04 08 14 59 Page 41...
Page 31: ...NOTES notice KRUPS XP1020 0828035 qxd 0828035 18 04 08 14 59 Page 42...
Page 32: ...NOTES notice KRUPS XP1020 0828035 qxd 0828035 18 04 08 14 59 Page 43...
