KRUPS shall not be obliged to repair or replace any product which is not accompanied by a
valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse, negligence,
failure to follow KRUPS instructions, use on current or voltage other than as stamped on the
product, or a modification or unauthorized repair of the product. It also does not cover normal
wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- ingress of water, dust or insects into the product
- scaling (any de-scaling must be carried out according to the instructions for use)
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, thunderbolt, etc
- professional or commercial use
- damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages
incurred through improper use and care, faulty packaging by the owner or mishandling by
any carrier.
The international KRUPS warranty applies only for products purchased in one of the countries
listed, and used for domestic purposes only in one of the countries listed on the Country List.
Where a product purchased in one listed country and then used in another listed country:
a) The international KRUPS warranty does not apply in case of non conformity of the
purchased product with the local standards, such as voltage, frequency, power plugs,
or other local technical specifications.
b) The repair process for products purchased outside the country of use may require a
longer time if the product is not locally sold by KRUPS
c) In cases where the product is not repairable in the new country, the international KRUPS
warranty is limited to a replacement by a similar product or an alternative product at
similar cost, where possible.
Consumer Statutory Rights
This international KRUPS warranty does not affect the statutory rights a consumer may have
or those rights that cannot be excluded or limited, nor rights against the retailer from which
the consumer purchased the product. This warranty gives a consumer specific legal rights,
and the consumer may also have other legal rights which vary from State to State or Country
to Country. The consumer may assert any such rights at his sole discretion.
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