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English
KRUPS INTERNATIONAL LIMITED GUARANTEE
: www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
KRUPS endeavours to keep most of the stock of the spare parts available for the repair of
your product for up to 5 to 7 years on average, from the last date of production.
Accessories, consumables and end-user replaceable parts can be purchased, if locally
available, as described on the KRUPS internet site www.krups.com
The Guarantee
This product is guaranteed by KRUPS (company address and details included in the
country list of the KRUPS International Guarantee) against any manufacturing defect
in materials or workmanship for a period of 2 years starting from the initial date of
purchase.
The international manufacturer’s guarantee by KRUPS is an extra benefit which does
not affect consumer’s Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the
proven defective product so that it conforms to its original specifications, through
the repair or replacement of any defective part and the necessary labour. At KRUPS’s
choice, a replacement product may be provided instead of repairing a defective product.
KRUPS’s sole obligation and your exclusive resolution under this guarantee are limited
to such repair or replacement.
Conditions & Exclusions
The international KRUPS guarantee only applies within the guarantee period and for
those countries listed in the country list attached and is valid only on presentation of a
proof of purchase. The product can be taken directly in person to an authorised service
centre or must be adequately packaged and returned, by recorded delivery (or equivalent
method of postage), to a KRUPS authorised service centre. Full address details for each
country’s authorised service centres are listed on KRUPS website (www.krups.com) or
by calling the appropriate telephone number as set out in the country list to request the
appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied
by a valid proof of purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence,
failure to follow KRUPS instructions, use on current or voltage other than as stamped
on the product, or a modification or unauthorised repair of the product. It also does not
cover normal wear and tear, maintenance or replacement of consumable parts, or the
following:
–
using the wrong type of water or consumable
–
ingress of water, dust or insects into the product
–
scaling (any de-scaling must be carried out according to the instructions for use)
–
mechanical damages, overloading
–
damages or poor results due to wrong voltage or frequency
–
accidents including fire, flood, thunderbolt, etc
–
professional or commercial use
–
damage to any glass or porcelain ware in the product
