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LIMITED WARRANTY
This Krupsʼ product is warranted for 1 year from the date of purchase against defects in material and
workmanship. During this period, the Krupsʼ product that, upon inspection by Krups, is proved defective, will be
repaired or replaced, at Krupsʼ option, without charge to the customer. If a replacement product is sent, it will
carry the remaining warranty of the original product. This warranty does not apply to any defect arising from a
buyerʼs or userʼs misuse of the product, negligence, failure to follow Krupsʼ instructions, use on current or voltage
other than that stamped on the product, wear and tear, alteration or repair not authorized by Krups, or use for
commercial purposes, or appliances not descaled or specified.
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE MADE BY KRUPS OR ARE AUTHORIZED TO BE
MADE WITH RESPECT TO THE PRODUCT.
Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion
of incidental or consequential damages, so the above limitations may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights, which vary from state to state. If you believe
your product is defective, take the product (or send it postage prepaid) along with proof of purchase to the
nearest authorized Krups Service Center. (To find the nearest authorized Krups Service Center visit the Krups
website or contact the Krups Consumer Service in your country indicated below). If you send the product, please
include a letter explaining the nature of the claimed defect.
Krups Service Centre locations can be found by visiting the website www.krupsUSA.com in the USA or
www.krups.ca in Canada.
When shipping the product to the service center please include a note explaining the issue, a copy of the sales
receipt and provide a valid return address on the outside of the shipping box (no PO Boxes). If the product is out of
warranty or warranty canʼt be validated, the service center will send an estimate of repair for your approval.
CONSUMER SERVICE
If you have additional questions, please call our Consumer Service Department. It is helpful to have the product
available at the time of your call and to know the reference number that can generally be found on the base of the
product.
USA
Phone 1-800-526-5377
Hours* Monday – Friday from 8:00 a.m. – 6:30 p.m. (EST)
Letters should be addressed to
Groupe SEB
2121 Eden Road
Millville NJ, 08332
Only letters can be accepted at this address. Packages without a return authorization number will be refused.
CANADA
Phone 1-800-418-3325
Hours* Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to
Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada, M1V 3N8
*Please note hours are subject to change.
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