Service Manual EF 472
14
T R O U B L E S H O O T I N G
4
T R O U B L E S H O O T I N G
4.1 Check list
With an acceptance
check in accord-
ance with this checklist,
errors are quickly found
and corrected with the
appropriate measure.
Therefore, adhere to the
sequence of the check
list.
Repair every occurring
error and work the check
list until it is completed.
Check
Error symptoms
Measure /
repair work
Further measures / repair
work
1 Check the coffee
machine for visi
ble damage
1.1 Housing parts bro
ken or damaged
YES replace housing parts if
necessary
NO continue with point 1.2
1.2 Mains cable dam
aged
YES replace the mains cable
NO connect the cable from
machine to the mains and con
tinue with point 2.1
2 Check mechani
cal components
2.1 When the coffee
machine is
switched off, the
cup tray remains in
the vertical position
YES continue with point 2.2
NO check if the capsule con
tainer and the cup tray are cor
rectly inserted and mounted
YES replace damaged or
deformed cup tray
2.2 Closing handle
functions
YES continue with point 2.3
NO it is very difficult or almost
impossible to close the handle
and to press it all the way down
YES replace the compact
brewing unit
2.3 The capsule is
ejected correctly
YES continue with point2.4
NO replace compact brewing
unit
2.4 Seal on the capsule
cage is damaged
(check seal with
your finger)
YES replace the compact
brewing unit
NO continue with point 3
3 Fill water tank
3.1 Water tank leaks
YES replace water tank
NO continue with point 4
4 Activate the On
Off switch to per
form the auto
matic self test.
4.1 Cup tray folds down
YES continue with point 4.2
NO locking mechanism works YES replace damaged or
deformed cup tray
NO replace locking mecha
nism
4.2 The coffee machine
is not working
(does not function)
YES a) mains cable is okay
YES continue with point b)
NO replace mains cable
YES b) onoff switch is okay YES continue with point c)
NO replace on off switch
YES c) pump works (press a
coffee button)
YES continue with point f)
NO continue with point d)
YES d) both coffee buttons
are working
YES continue with point e)
NO replace the entire elec
tronics
YES e) fine wire fuse (128°C)
on the pump is defective
YES replace fine wire fuse
NO replace pump
YES f) fine wire fuse(s)
(167°C) on the thermoblock
defective
YES replace entire
electronics, if necessary, even
replace thermoblock
NO continue with point g)