II
OPERATIONS
Pocket Speak and Read VCO® is very friendly to use. After installing the
batteries, turn on the PVCO power by pressing the ON/OFF button (the center
button). You should see the sign-on message, “Krown Manufacturing” on the
display. The PVCO now is ready to use.
To make a telephone call, contact your state Relay service to set up the call for
you. At the end of this manual you will find the list of Relay services for all of
the United States. The Relay listing will be invaluable to you when
communicating in your personal and professional life.
1. DIALING RELAY SERVICES
Pickup the handset of the telephone you
are going to use. Put the PVCO firmly on
the earpiece and watch the signal light
(LED) on the left hand side of the display.
The LED will light up when the telephone
is ready to use. This light means that the
PVCO is receiving a dial tone and is ready
for you to make a phone call. If the LED
does not light up you may want to try again. If the second try results in the
LED not lighting up, you may want to ask for assistance to see if there is
another procedure required to make an outgoing call. Using the PVCO to make
an outgoing call dial the Relay number on the phone keypad. Watch the LED
for the progress of the call. If you see the LED turn on and off in 2 second
cycle ON and 4 second cycle OFF, this indicates the ring feedback from the
line. If the LED is flashing in half-second cycles, the line may be busy. You
may want to hang up and try again.
If the LED is flickering, someone may be attempting to talk to you by voice. In
this case, you need to explain your situation by using your voice. Speak
directly to the caller and request they call Relay. When you dial Relay, the
operator will identify themselves to you. Now it is time to send your VCO
request to Relay Operator.
What is PVCO?
VCO means “Voice Carry Over.” The pocket speak and read is
specially designed for the deaf and hard of hearing who has a good speech ability and
want to use their voice when making a relay call. How does relay work? Dial your state
relay number (if there is a number for the VCO caller, use this number [see page 13 for
list of relay service]). Tell the agent the phone number you want to call. The agent will
notify you when the hearing person answers. Go ahead and speak to the mouthpiece.
The hearing person will hear you voice directly. When they respond to you, the agent
will type what they say to you. The relay service is free of charge and 100%
confidential. If you have any difficulty understanding a conversation for various
reasons, you can request translation during the call. ]
