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KRAMER:  SIMPLE CREATIVE TECHNOLOGY

 

 

 

14 

LIMITED WARRANTY

WHO IS PROTECTED?

WHAT IS COVERED AND WHAT IS NOT COVERED

WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR

HOW YOU CAN GET WARRANTY SERVICE

LIMITATION OF IMPLIED WARRANTIES

EXCLUSION OF DAMAGES

CAUTION!

We  warrant this product free from defects in material and workmanship under the following terms.

HOW LONG IS THE  WARRANTY

Labor and parts are warranted for seven years from the date of the first customer purchase.

Only the first purchase customer may enforce this warranty.

We will pay labor and material expenses for covered items. We will not pay for the following:

The liability of Kramer for any effective products is limited to the repair or replacement of the product at our option. Kramer 

shall not be liable for:

This warranty gives you specific legal rights, and you may also have other rights, which vary from place to place.

: All products returned to Kramer for service must have prior approval. This may be obtained from your dealer.

This equipment has been tested to determine compliance with the requirements of:

EN-50081:

"Electromagnetic compatibility (EMC);

generic emission standard.

 

Residential, commercial and light industry"

EN-50082:

"Electromagnetic compatibility (EMC) generic immunity standard.

Part 1: Residential, commercial and light industry environment".

CFR-47:

FCC* Rules and Regulations:

Part 15: “Radio frequency devices

Subpart B  Unintentional radiators”

Except as below, this warranty covers all defects in material or workmanship in this product. The following are not 

covered by the warranty:
1. Any product which is not distributed by us or which is not purchased from an authorized Kramer dealer. If you are 

uncertain as to whether a dealer is authorized, please contact Kramer at one of the agents listed in the Web site 

2. Any product, on which the serial number has been defaced, modified or removed, or on which the WARRANTY VOID 

TAMPERED sticker has been torn, 

3. Damage, deterioration or malfunction resulting from:

i) Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature

ii) Product modification, or failure to follow instructions supplied with the product

iii) Repair or attempted repair by anyone not authorized by Kramer

iv) Any shipment of the product (claims must be presented to the carrier)

v) Removal or installation of the product

vi) Any other cause, which does not relate to a product defect

vii) Cartons, equipment enclosures, cables or accessories used in conjunction with the product

1. Removal or installations charges.
2. Costs of initial technical adjustments (set-up), including adjustment of user controls or programming. These costs are 

the responsibility of the Kramer dealer from whom the product was purchased.

3. Shipping charges.

1. To obtain service on you product, you must take or ship it prepaid to any authorized Kramer service center.
2. Whenever warranty service is required, the original dated invoice (or a copy) must be presented as proof of 

warranty coverage, and should be included in any shipment of the product. Please also include in any mailing a 

contact name, company, address, and a description of the problem(s).

3. For the name of the nearest Kramer authorized service center, consult your authorized dealer.

All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration 

to the length of this warranty.

1. Damage to other property caused by defects in this product, damages based upon inconvenience, loss of use of the 

product, loss of time, commercial loss; or:

2. Any other damages, whether incidental, consequential or otherwise. Some countries may not allow limitations on 

how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential 

damages, so the above limitations and exclusions may not apply to you.

Servicing the machines can only be done by an authorized Kramer technician. Any user who makes changes or 

modifications to the unit without the expressed approval of the manufacturer will void user authority to operate the 

equipment.

Use the supplied DC power supply to feed power to the machine.
Please use recommended interconnection cables to connect the machine to other components.

IF 

reattached, removed or otherwise interfered with.

* FCC and CE approved using STP cable (for twisted pair products)

NOTE

Part 1: 

Summary of Contents for VM-24HC

Page 1: ...Kramer Electronics Ltd USER MANUAL Model VM 24HC 2 Input 1 4 HDMI Distributor...

Page 2: ...t 7 5 3 Connecting a PC Controller via RS 232 7 5 4 Acquiring the EDID 7 6 Technical Specifications 9 7 Default Communication Parameters 9 8 Default EDID 10 9 Communication Protocol 12 Figures Figure...

Page 3: ...following items VM 24HC 2 Input 1 4 HDMI Distributor Power adapter 5V DC output RC IR3 Infrared Remote Control This user manual3 2 Getting Started We recommend that you Unpack the equipment carefully...

Page 4: ...KRAMER SIMPLE CREATIVE TECHNOLOGY Getting Started 2 2 1 Quick Start This quick start chart summarizes the basic setup and operation...

Page 5: ...ressed all digital3 audio video interface widely supported in the entertainment and home cinema industry It delivers the highest high definition image and sound quality In particular HDMI4 Provides a...

Page 6: ...y to describe its capabilities to an HDMI source The EDID enables the VM 24HC to know what kind of monitor is connected to the output The EDID includes the manufacturer s name the product type the tim...

Page 7: ...CT Press to select the EDID source single output Auto Mix or default 6 OUTPUT LEDs 1 to 4 Lights green when an output is connected and active LED flashes to indicate the source of the EDID acquired se...

Page 8: ...4 5 1 Connecting the VM 24HC 2 Input 1 4 HDMI Distributor Figure 2 Connecting theVM 24HC 2 Input 1 4 HDMI Distributor To connect1 the VM 24HC as illustrated in the example in Figure 2 1 Connect2 the...

Page 9: ...ial controller to the VM 24HC using the RS 232 connection Note that a null modem adapter connection is not required To connect to the VM 24HC via RS 232 Connect the RS 232 9 pin D sub rear panel port...

Page 10: ...tton briefly once causes the relevant LEDs to indicate which EDID is stored at the input as follows OUTPUT 1 LED flashes the EDID from OUTPUT 1 was the last acquired OUTPUT 2 LED flashes the EDID from...

Page 11: ...C 1 1A OPERATING TEMPERATURE 0 to 55 C 32 to 131 F STORAGE TEMPERATURE 45 to 72 C 49 to 162 F HUMIDITY 10 to 90 RHL non condensing DIMENSIONS 21 5cm x 16 3cm x 4 4cm 8 5 x 6 4 x 1 7 W D H WEIGHT 0 6kg...

Page 12: ...iming 1280x720p at 60Hz 16 10 Modeline 1280x720 74 250 1280 1390 1430 1650 720 725 730 750 hsync vsync Standard timings supported 720 x 400p at 70Hz IBM VGA 640 x 480p at 60Hz IBM VGA 640 x 480p at 75...

Page 13: ...ter No Rear LFE No Report information Date generated 08 Dec 11 Software revision 2 60 0 972 Data source File Operating system 5 1 2600 2 Service Pack 3 Raw data 00 FF FF FF FF FF FF 00 2E 4D 23 00 01...

Page 14: ...I6 I0 INPUT When switching ie instruction codes 1 and 2 the INPUT 7 bits is set as the input number which is to be switched Similarly if switching is done via the machine s front panel then these bit...

Page 15: ...a request to identify the switcher s in the system If the OUTPUT is set as 0 and the INPUT is set as 1 2 5 or 7 the machine will send its name The reply is the decimal value of the INPUT and OUTPUT Fo...

Page 16: ...roduct modification orfailure to follow instructions supplied withtheproduct iii Repair orattemptedrepairby anyone not authorized by Kramer iv Any shipment of theproduct claims must bepresentedtothe c...

Page 17: ...latest information on our products and a list of Kramer distributors where updates to this user manual may be found We welcome your questions comments and feedback Caution Safety Warning Disconnect th...

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