48 TROUBLESHOOTING
Hussong Mfg. Co., Inc. • Kozy Heat Fireplaces
#SP-34 LE & MV R.5 January 2020
12.0 TROUBLESHOOTING
12.1 Electronic Ignition System
ATTENTION: Troubleshooting must be performed by a qualified
technician.
Before proceeding with the steps in the following troubleshooting
guide,
•
Verify proper 120VAC power supply to the control module.
•
Verify the control module battery pack are fresh and installed
with correct polarity.
•
Verify all connections between the wire harnesses and the
system components are proper and positive.
•
Verify inlet pressure meets the recommended inlet pressure. If
necessary, adjust line pressure regulator.
Issue
Cause
Solution
Pilot will not light
Electrical power interrupted or
disconnected
Restore electrical power to appliance or use battery back-up.
Wiring disconnection
Ensure batteries are fully charged if using battery back-up as power
source.
Use wiring schematic in this manual to determine that all wiring
connections are secure and correct.
Gas supply turned off
Check remote shut-off valves from the appliance. Usually there is
a valve near the main gas line. There may be more than (1) valve
between the appliance and main gas line.
Pilot will not stay lit
No propane in tank
Check propane tank. Refill if necessary.
Low gas pressure
Consult a plumber or a gas supplier.
Can be caused by situations such as a bent line, too narrow diameter
or pipe, or a low line pressure.
Pilot flame not making contact with
the flame rectification sensor on the
pilot assembly
Verify the pilot flame envelopes the top of the flame sensor and
extends far enough onto burner for ignition.
To adjust pilot flame, turn pilot adjustment screw on the gas valve
clockwise to decrease flame, and counterclockwise to increase flame.
Pilot adjustment screw not sealed
Seal pilot adjustment screw. Do not over-tighten.
Pilot flame always on, or
will not extinguish
Control system set to CPI mode
Set control system to IPI mode
.
Main burner flame will not
light
ON/OFF rocker switch in OFF
position
Switch rocker switch to ON position.
Gas supply turned off
Check for multiple shut-offs in the supply line. Verify gas supply is
turned on.
Low gas supply
Consult with plumber or gas supplier.
Check propane tank. Refill if necessary.
Wiring disconnection or improper
wiring
Check for faulty or incorrect wiring.
Plugged main burner orifice
Remove blockage.
Pilot flame
Verify the pilot flame is properly directed to ignite burner. See pilot
flame troubleshooting above.