Kopa R120S, Installation And Operating Manual, Page: 17 / 20

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oRIGINaL END USER’S LIMITED WaRRaNTY
CoVERaGE
Kops pro d.o.o. provides a limited warraty that the charcoal oven KOPA and its associated accessories (e.g., additional
grill rack), whether purchased concurrently with the oven as part of a configuration or separately, shall be substantially free
from defects in material and workmanship. Kops pros limited warranty shall only extend to the original end user, where the
original end user purchased the items from an authorized Kops pro d.o.o.retailer. This limited warranty may not be assigned
or transferred. The terms of the Limited Warranty in effect as of the date of original purchase shall apply to any warranty
claims.
LENGTH oF WaRRaNTY
The KOPA oven’s limited warranty is for a period of 24 months from the date of purchase.. The limited warranty for all other
accessories is for a period of 24 months from the date of purchase, or to the expiration date, whichever is earlier.
LIMITED WaRRaNTY LIMITaTIoNS
This limited warranty does not cover damage of any sort resulting, but not limited to:
1. Usage outside of environmental specifications i.e. cooking food
2. Abuse, unreasonable use or neglecting instructions found in product user manual.
3. Unusual physical stress like operating long term above 350ºC or short term (up to 5 min) above 400ºC.
4. Damage caused during installation of the product.
5. Damage caused by modification or repair which has not been approved by Kops pro d.o.o..
6. Products whose serial number and/or Material Number label are removed, torn or unreadable.
7. Damage caused by improper or improperly used packaging.
8. In the event that pressed log products of any type have been burned in the equipment.
9. Damage resulting from use of chemical cleaning products in the oven, as well as any damage from liquids or chemicals
being poured or sprayed into the oven.
10. Products that are found/reported to be stolen.
11. Normal cracking due to expansion and contraction stress relief .
12. Colour change and slight deformation of steel or stainless steel parts due to normal operating temperature.
13. Charcoal grate
LIMITED WaRRaNTY VoIDED
The limited warranty is immediately voided if: the oven or its associated accessories are serviced or repaired by any entity,
including persons, not authorized by Kops pro d.o.o.; specified maintenance is not performed; the oven is used with
one, or more, unauthorized accessories; the associated accessories are used with an unauthorized oven; or the oven or
associated accessories are not used in accordance with Kops pro d.o.o. approved instructions.
EXCLUSIVE REMEDY
At Kops pro d.o.o. sole discretion, Kops pro shall have the option to repair, replace, or provide a credit. In the event of
replacement, Kops pro shall have the right at its sole discretion to replace the item with a new, or refurbished, same or
similar item. Determination of a similar item shall be at the sole discretion of Kops pro. In the case of replacement, the
replacement at a minimum shall reflect the prorated time remaining for the item based on the remaining limited warranty
period. In the case of a credit, the credit shall be the prorated value of the item based on the lower of the original item cost
of the same or similar item and the remaining limited warranty period. In no event, shall the limited warranty period of a
replacement item extend past the limited warranty period of the item it is replacing.
WaRRaNTY SERVICE
In order to obtain warranty service, contact the retailer from whom the item was purchased, or Kops pro d.o.o. customer
service. The item shall be shipped at the original end user’s expense to a destination specified by the retailer or Kops pro
d.o.o.
oBLIGaTIoNS aND WaRRaNTY LIMITS
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND SPECIFICALLY EXCLUDES AND REPLACES, TO THE
DEGREE PERMITTED BY APPLICABLE STATE LAW, ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NO PERSON (INCLUDING ANY AGENT, DEALER, OR REPRESENTATIVE OF KOPS PRO D.O.O. ) IS AUTHORIZED TO
MAKE ANY REPRESENTATION OR WARRANTY CONCERNING THE OVEN OR ITS ASSOCIATED ACCESSORIES, EXCEPT
TO REFER TO THIS LIMITED WARRANTY.
THE EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER SHALL BE AS SPECIFIED ABOVE. KOPS PRO D.O.O. IN NO EVENT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, EXEMPLARY
DAMAGES, SPECIAL, PUNITIVE, COMMERCIAL LOSS FROM ANY CAUSE, BUSINESS INTERRUPTION OF ANY NATURE,
LOSS OF PROFITS OR PERSONAL INJURY, EVEN IF KOPS PRO D.O.O. HAS BEEN ADVISED OF THE POSSIBILITIES
OF SUCH DAMAGES, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE, UNLESS APPLICABLE
STATE LAW DOES NOT ALLOW SUCH EXCLUSION OR LIMITATION.
original end user’s Limited Warranty