Page 4 of 62 Pages
1.5. Support, problems and failure analysis
It is not in the responsibility of
Kontron
to supply you with informations about standard PC technology. Please
find a selection of different information sources for your convenience in chapter Literature, standards, links
Before contacting
Kontron
please check first our web page for available information (newest manuals,
application notes etc.). If you can't solve the problem on your own with this documents, do not hesitate to
contact us by email or phone. Please prepare yourself to answer a few questions like
•
which
Kontron
module(s) is(are) concerned?
•
what serial numbers (xx???????)?
•
what BIOS versions?
•
since when is this problem known
•
is this problem already reported (to whom?)
•
and so on...