Kohler Co.
20
1274372-A05-C May 2018
14.Remote unable to
A. Battery runs out.
B. Remote and toilet distance is too far.
A. Refer to “Remote Battery Usage And
Exchange” section to replace battery.
B. Refer to “Remote to Toilet Communication”
section and move remote closer to toilet.
C. Please connect toilet power supply.
D. Turn on switch to terminal box (refer to pg9)
E. Refer to “Remote to Toilet Communication”
section, connect toilet to remote.
control toilet
C. Toilet power is not ON.
D. Toilet is under OFF mode.
E. Toilet and remote is not connected.
15.Seat temp is low
A. Seat temp is OFF.
B. Energy saving mode ON.
A. Refer to “Remote Guide” section for setting.
B. Refer to “Remote Guide” section to exit
energy saving mode.
when seated
pply
u
s
r
e
t
a
w
o
N
..
66
11
A. Water inlet valve is not OPEN.
B. Water inlet float is covered by other parts.
C. Water inlet valve float is dirty.
A. Open water inlet valve.
B. Adjust other parts to avoid contact with float.
C. Clean float with water.
from inlet valve
17.No water when
A. Wrong adjusting board and screw rod installation.
B. Discharge valve lever and barb is not connected.
A. Re-install screw rod.
B. Re-install barb on discharge valve lever
and snap in.
press FLUSH FULL or
FLUSH ECO button
s wrong
i
l
e
v
e
l
r
e
t
a
W
..
88
11
A. Water inlet valve float is not adjusted properly.
A. Adjust water level again.
19.Toilet leak
A. Foreign objects block water inlet valve float
when water enters water tank; unable to stop water;
water leak from water discharge valve overflow pipe.
B. Foreign objects on water sealing piece.
A. Adjust other parts to avoid any contact with
float during process.
B. Remove foreign objects on water seal piece.
TROUBLE SHOOTING continued
Symptoms
Probable Causes
Recommended Action
CALL US FOR HELP
NEW ZEALAND
AUSTRALIA
KOHLER NZ LTD
KOHLER CO.
Free Ph: 0800 564 537 (0800 KOHLER)
Free Ph: 1 800 KOHLER
Free Fax: 0800 664 488
(1 800 564 537)
www.kohler.co.nz
www.kohler.com.au
CONTACT AND WARRANTY INFORMATION
For warranty information, please visit our website:
Australia
www.kohler.com.au
New Zealand
www.kohler.co.nz
