Troubleshooting (cont.)
Faucet Troubleshooting Table
Symptoms
Probable Causes
Recommended Action
2.
Low water flow.
A.
The supply
stops are
partially
closed.
A.
Confirm that the
supply stops are fully
open.
B.
Handle is
partially
closed.
B.
Rotate the handle to the
full open position.
C.
The hot
and/or cold
supply hose
is kinked or
twisted.
C.
Confirm that the
supply hoses are not
kinked or twisted. If
coiled, maintain an ID
of 3
″
(76 mm).
D.
The outlet
hose is
kinked.
D.
Confirm that the
solenoid valve is
located within 7
″
(178
mm) to 8
″
(203 mm) of
the faucet centerline.
E.
One or more
screens are
clogged.
E.
Refer to the
″
Cleaning
the Screens
″
section.
F.
Cracked
diaphragm.
F.
Replace the solenoid
valve assembly.
3.
Poor spray
pattern.
A.
The spray
nozzles are
clogged.
A.
Rub your finger over
the nozzles with water
running to dislodge
debris.
Kohler Co.
17
1384293-2-B
4.
Power LED is not
lit.
A.
No power to
the circuit
board.
A.
Check the power
supply connections to
the circuit board.
B.
Power cord is
plugged into
a switched
outlet.
B.
Plug the power cord
into an unswitched 120
VAC outlet (test the
outlet with a radio or
other device). Confirm
that the power LED
illuminates.
5.
Water drips or
trickles when
faucet is not in
use.
A.
Manual
override is
partially
engaged.
A.
Turn the manual
override clockwise until
it stops; then turn it
counterclockwise until
the water drip stops.
