Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
D.
Sensor eyes are
dirty.
D.
Wipe the sensor eyes
with a damp soft cloth.
Wipe dry with a dry soft
cloth.
2.
Low flow.
A.
Supply pressure
is low.
A.
Check incoming water
pressure. Pressure should
be at least 20 psi (137 kPa).
B.
Aerator is
plugged.
B.
Remove the aerator and
clean it. For
calcium/mineral deposits,
soak the aerator plastic
insert in a 50:50 mixture of
vinegar and water. Soak
only the insert and no other
components.
3.
Constant water
flow.
A.
Solenoid is not
working.
A.
Order and install a new
solenoid assembly.
4.
Sporadic water
flow.
A.
The faucet is
angled incorrectly to
deck or misaligned
with user area.
A.
Verify that the faucet is
mounted according to the
installation directions.
Ensure that the faucet is
installed in a position that
is above the rim of the sink.
B.
The wires are
pinched or
damaged.
B.
Remove the spout and
verify that the wires are
tucked inside the spout
before reassembling.
5.
Sensor flashes
once
approximately
every 2 seconds.
There is no water
flow.
A.
The batteries are
out of power.
A.
Replace the batteries.
B.
The DC or
Hybrid Connection
is not installed
correctly.
B.
Reconnect the
DC/Hybrid transformer
connection.
1357694-2-A
12
Kohler Co.
