1366009-IN2-A
6
SYMPTOMS
PROBABLE CAUSES
CORRECTIVE ACTION
No water flow
(Indicator not flashing)
Battery not available.
Battery installed in reversed position.
Other object in sensing range.
Dirt on the sensing window.
The connector does not connected
well.
Check the batteries.
Remove the object.
Clean the sensing window.
Check the connector.
The indicator flashes once
every 2 seconds with no
water flow.
Batteries are out of power.
Replace batteries.
No water flow while
the indicator flashes
The stop valve is closed.
The filter is blocked.
The Aerator is blocked.
Open the angle valve.
Clean filter.
Clean aerator.
Low water flow while the
indicator does not flash
The stop valve is not open completely
The Aerator is blocked
The filter is blocked
The supply water pressure is low
Open the angle valve
Clean aerator
Clean filter
Check the water supply system
Water runs for longer than
1 minute without switching
off.
Object in sensing range.
Remove object.
TROUBLE SHOOTING
Some trouble symptoms can be identified by the indicator’s flashing. (Refer to “Light Indicator Key”)
2. Timeout setting
When the faucet flows continuously for 1 minute, the faucet will automatically stop. Objects must be removed
from the sensing range. Then the water will flow when objects re-enter into the sensing range again. Otherwise,
the faucet will not work.
3. Clean the Filtration System
The touch-less faucet control assembly include filtration device. Poor water outflow shall be caused by excessive
impurities inside the hose or poor water quality after long time use. Please clean filtration device per following
steps:
• Turn off stop valve.
• Pull hose from control assembly water inlet, take filter screen assembly out. Reinstall screen after clean by
water.
