Troubleshooting Guide (cont.)
Symptoms
Probable Causes
Recommended Action
1.
The green LED light is
not on.
A.
No electrical power at generator.
A1.
Reset the power at the breaker.
A2.
Have a qualified electrician verify
that 240 V of power is present at
the generator.
B.
Circuit breaker is in the
″
Off
″
position.
B.
Turn on the power at the breaker.
C.
Circuit breaker is not the correct
size.
C.
Verify the circuit breaker is sized
appropriately. If it is the wrong
size, replace it.
D.
Electrical connection in the field
service box on the generator is
loose.
D.
Turn off all electrical power to the
generator. Have a qualified
electrician open the field service
box and check all connections.
Have a qualified electrician repair
any poor connections.
2.
There is a continuous
flow of water from the
steam head. Water flow
during the power clean
cycle is normal.
A.
Components internal to the
generator are not functioning
properly.
A1.
Shut off the water supply and
drain the water from the generator.
Close the drain valve.
A2.
Partially open the supply shut-off
valve a small amount.
A3.
Allow the water to gradually fill
the tank inside the generator (may
take several minutes). If the water
continues to flow from the steam
head, A1.
A4.
Fully open the water supply
shut-off valve.
A5. On models with power clean
option only,
if water continues to
flow from the steam head, run the
power clean cycle.
A6.
If water continues to flow from the
steam head, contact the Customer
Care Center using the information
on the back of this guide.
B.
The water supply is incorrectly
connected to the generator.
B.
Review the installation guide and if
necessary reconnect the water
supply to the proper location.
Kohler Co.
13
1053772-2-E
