Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Bath System
Symptoms
Probable Causes
Recommended Action
1.
User keypad does not
illuminate when power
button is pressed or the
outer ring is rotated.
A.
No power to control.
A.
Check wiring and connect power.
B.
Ground-Fault Circuit-Interrupter
(GFCI) or Earth-Leakage
Circuit-Breaker (ELCB) tripped.
B.
Reset GFCI or ELCB. If it trips
again, refer to
″
Ground-Fault
Circuit-Interrupter (GFCI) or
Earth-Leakage Circuit-Breaker
(ELCB) trips when unit is turned
on.
″
C.
Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C.
Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to your
installer or wholesale dealer.
D.
User keypad does not work.
D.
Replace the user keypad. Refer to
your installer or wholesale dealer.
E.
Control does not work.
E.
Replace the control. Refer to your
installer or wholesale dealer.
2.
Ground-Fault
Circuit-Interrupter (GFCI)
or Earth-Leakage
Circuit-Breaker (ELCB)
trips when unit is turned
on.
A.
Electrical harness is wet or
damaged.
A.
Check for wet connections. Dry the
connections and repair the leak.
Check for insulation or connector
damage. Replace the harness if
damaged. Refer to your installer or
wholesale dealer.
B.
Electrical wiring to the junction
box is wet or damaged.
B.
Have a qualified electrician
diagnose and correct the problem
in accordance with applicable
building and electrical codes.
C.
Electrical wiring to the power
cord is wet or damaged.
C.
Have a qualified electrician
diagnose and correct the problem
in accordance with applicable
building and electrical codes.
D.
Blower motor does not work.
D.
Replace the blower motor. Refer to
your installer or wholesale dealer.
Air Flow Mode
Activates Mode Selected
Power On/Off
Indicator Bar
Decrease Flow or Surge
Increase Flow or Surge
Rotating Ring Key Pad
Zone 1
Zone 2
Zone 3
Surge Mode
Purge Mode
Chromatherapy Specific
Color (if provided)
Chromatherapy Cycle
(if provided)
Rotate Outer Ring to
Access Desired Mode
1054544-5-A
12
Kohler Co.
