Problem
Cause
Solution
Air Conditioner is not
working
No power.
Turn on the power after receiving
the power socket.
The water level indicator
displays FL.
Drain water.
Temperature is too low or too
high.
Recommend using the machine
between 7-35°C.
Room temperature is lower than
the set temperature in cooling
mode.
Change set temperature.
Low ambient temperature in
dehumidification mode.
Place in a room with an ambient
temperature greater than 17°C.
Insufficient
cooling
There is direct sunlight.
Draw the curtains.
The doors and windows are
open.
The frame is not sealed or there
are some other heat sources.
Close the door or window.
Seal the frame.
The filter is dirty.
Clean or replace the filter.
The air inlet or outlet is blocked. Clear obstacles.
Air conditioner makes
loud noise
The air conditioner is not
installed correctly.
Check the frame and air conditioner
to ensure proper and correct
installation.
Compressor is not
working
Overheat protection is on.
Wait for 3 minutes until the
temperature drops and then turn it
on.
Air conditioner remote
does not work
The remote is used at from a
long distance.
Keep the remote control close to
the air conditioner and make sure
the remote control is facing the
remote control.
The battery has drained
completely
Change battery.
Displays “E1”
The tube temperature sensor
senses an abnormal
temperature.
Check the tube temperature sensor
and related circuits.
Displays “E2”
The room temperature sensor
senses an abnormal
temperature.
Check the room temperature sensor
and related circuits.
TROUBLESHOOTING
Note:
Do not repair or disassemble the air conditioner yourself. Repairs done by
unqualified persons will void the warranty and may cause damage to the air
conditioner.