Kogan KAPRSCOOKZA, User Manual, Page: 14 / 20

14
Problem Reason Solution
Difficulty in closing the
cover
The sealing ring is incorrectly
positioned.
Ensure the sealing ring is
secure.
Difficulty in opening the
cover
The float valve failed to fall after
pressure is released.
Poke the float valve gently
with chopsticks.
Pressure still exists inside the
cooker.
Wait and open the cover
once the pressure has
lowered.
Leakage from the cover
The sealing ring is not secure.
Ensure to securely place the
sealing ring on the cover.
There is food residue on the
sealing ring.
Clean the sealing ring.
The sealing ring has been
damaged.
Stop use immediately and
contact help.Kogan.com for
assistance.
The cover is not closed properly. Ensure the cover is firmly
closed.
Leakage from the float
valve
Food residue on the float valve
or sealing ring.
Clean the float valve or
sealing ring.
The float valve or sealing ring is
damaged.
Stop use immediately and
contact help.Kogan.com for
assistance.
The float valve is unable
to rise
Insufficient food and water
inside the pot.
Put more food and water into
the pot.
Leakage from the cover or
steam release valve.
Stop use immediately and
contact help.Kogan.com for
assistance.
Air keeps escaping from
the steam release valve
The steam release valve is not
in the closed position.
Slide the steam release valve
to the closed position.
The buttons on the control
panel are not working.
Stop use immediately and
contact help.Kogan.com for
assistance.
The display is showing
“C1” or “C3”
Sensor failure
Stop use immediately and
contact help.Kogan.com for
assistance.
TROUBLESHOOTING