Kogan KAOLED55X2SKA, User Manual, Page: 23 / 28

23
Multimedia Player Solution
‘This file is invalid' /
‘Unsupported audio’
appears, or audio is
normal but video is
abnormal, or video is
normal but audio is
abnormal
The media file maybe damaged, check if the file can be played
on PC or other devices. Check if video and audio codec is
supported.
Network Solution
Network failure
Check if the router is working correctly.
Ensure the TV is connected to the router successfully.
Browser Solution
Web page cannot be
displayed completely Some third-party extensions of the current web page may not
be supported.
Browser is forced to
be shut down The current web page may include too many elements, and
due to insufficient memory the browser is closed.
Remote Control Solution
Skipped pairing steps
in startup, can’t pair
Select ‘Settings’ from the home screen and navigate down to
‘Remotes & Accessories’. From this submenu, select ‘Add
Accessory’ and repeat the steps above to put the remote
control into Bluetooth pairing mode (holding the
LEFT
and
HOME
buttons simultaneously).
Notes
:
• Appearances and specifications are subject to change without notice.
•
In dry environments, due to static electricity, the product may restart and return to
the main OSD interface, USB player interface, or the previous source mode. It is
normal, continue to operate TV afterwards.