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Before calling a service technician, please check the following table for a possible cause of
the symptom and some solutions.
General Problem
Solution
Remote control does
not work
Change the batteries.
Check if batteries are installed correctly, paying attention to
the polarity markings (+/-) on the batteries.
Check if main power is connected.
Check if there are some items between remote sensor and
remote control.
Poor signal
This is usually caused by interference from electronic
equipment or radio interference sources.
Picture & Sound
Solution
No picture, no sound
Check the signal source.
Plug another electrical device into the outlet to check if it is
working or turned on. Check if power plug is in good contact
with the outlet.
No sound, picture okay
If no sound, unmute the sound or increase the volume. Open
the sound menu and adjust ‘Balance’.
Abnormal picture
For no colour or bad picture quality:
1.
Adjust the colour option in menu settings.
2.
Keep the TV at a sufficient distance from other electronic
products.
3.
Try another channel.
Bad TV signal (Display mosaic or snowflakes):
1.
Check the signal cable and adjust the antenna.
2.
Fine tune the channel.
3.
Try another channel.
TROUBLESHOOTING
Summary of Contents for KAOLED55X2SKA
Page 1: ...OLED 4K UHD SMART ANDROID TV DOLBY ATMOS SERIES X2 KAOLED55X2SKA KAOLED65X2SKA ...
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