Issue
Solution
Fridge is not operating.
Check that the plug is plugged in securely
and that the circuit breaker has not been
tripped in your meter box.
Fridge is not cold enough.
•
Check the temperature control
setting. External environment may
require a higher setting.
•
The door is being opened too often.
•
The door is not closed completely.
•
The door seal does not seal properly.
•
The fridge does not have the correct
clearance around it.
The light does not work.
Contact the Kogan customer support team.
The fridge is vibrating during use.
Check to ensure that the fridge is level.
The fridge seems to make too much noise.
•
The fridge is not level.
•
Check that the fan is unobstructed.
The door will not close properly.
•
The fridge is not level.
•
The doors were reversed and not
properly installed.
•
The seal is weak.
•
The shelves are out of position.
LED does not display.
•
Main control board does not work.
•
There is some problem with the plug.
•
Contact the Kogan customer support
team.
LED display error.
Contact the Kogan customer support team.
Buttons are not functional.
Temperature controller panel is damaged
Door does not close tightly
Check the door seal if it is in proper position.
Check if items are placed in their correct
positions. Weak magnetic door seal.
TROUBLESHOOTING
