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Appendix Troubleshooting
Please carry out the following operations in case of abnormal operation of the GPS
navigator. For further problems, please contact our customer service center.
Fault
Reason
Solution
Startup failure
Low battery
Supply external power and charge the
battery.
System down
Reset the GPS navigator.
Sudden power cut
Low battery
Supply external power and charge the
battery.
No/ vague display
Low backlight
Turn up the backlight.
Backlight off
Tap the screen with the touch pen.
Incorrect tapping
response
Touch screen not
calibrated
Recalibrate the screen.
No sounds
Low volume
Turn up the volume.
Poor contact of
earphone
Check the earphone connection.
Communication with
PC
Poor USB
connection
Check the USB cable connection.
GPS signals reception
failure
Poor GPS signal
About 3 minutes are needed for low
intensity of local GPS satellite signal.
Loss of map data
Accidental deletion Contact your agent or distributor.
Input a new password after recovering the
GPS data.
Note: This document is for guidance only and the content is subject to change
without notice.
