K34710, K34711, K34712 Brookfield Viscosity Liquid Bath
Operation and Instruction Manual
K34715, K34716-Manual
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8-
8 Service
Under normal operating conditions and with
routine maintenance, the Koehler Programmable
Brookfield Viscosity Liquid Bath should not
require service. Any service problem can be
quickly resolved by contacting Koehler’s
technical service department either by letter,
phone, fax, or email. In order to assure the
fastest possible service, please provide us with
the following information.
Model Number:
Serial Number:
Date of Shipment:
9 Storage
This laboratory test instrument is equipped
with electrical components. Storage facilities
should be consistent with an indoor laboratory
environment. This testing equipment should not
be subjected to extremes of temperature and/or
moisture.
This equipment was shipped from the factory
in a corrugated cardboard container. If long term
storage is anticipated, re-packing the instrument
in a water-resistant container is recommended
to ensure equipment safety and longevity.
10 Warranty
We, at Koehler, would like to thank you for
your equipment purchase, which is protected by
the following warranty. If within one (1) year from
the date of receipt, but no longer than fifteen
(15) months from the date of shipment, Koehler
equipment fails to perform properly because of
defects in materials or workmanship, Koehler
Instrument Company, Inc. will repair or, at its
sole discretion, replace the equipment without
charge F.O.B. its plant, provided the equipment
has been properly installed, operated, and
maintained. Koehler Instrument Company must
be advised in writing of the malfunction and
authorize the return of the product to the factory.
The sole responsibility of Koehler Instrument
Company and the purchaser’s exclusive remedy
for any claim arising out of the purchase of any
product is the repair or replacement of the
product. In no event shall the cost of the
purchaser’s remedy exceed the purchase price,
nor shall Koehler Instrument Company be liable
for
any
special,
indirect,
incidental,
consequential,
or
exemplary
damages.
KOEHLER INSTRUMENT COMPANY, INC.
DISCLAIMS
ALL
OTHER
WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF FITNESS FOR A
11 Returned Goods Policy
To return products for credit or replacement,
please contact Koehler Customer Service with
your purchase order number, our packing
list/invoice number, the item(s) to be returned
and the reason for the return. You will be issued
a Returned Authorization (RA) number, which
must be prominently displayed on the shipping
container when you return the material to our
plant. Shipping containers without an RA
number prominently displayed will be returned to
the sender. Goods must be returned freight
prepaid. Returns will be subject to a restocking
charge, the application of which will depend
upon the circumstances necessitating the return.
Some returns cannot be authorized, including
certain
products
purchased
from
outside
vendors for the convenience of the customer,
products
manufactured
on
special
order,
products shipped from the factory past ninety
(90) days, and products which have been used
or modified in such a way that they cannot be
returned to stock for future sale.
