Troubleshooting and support
www.kodak.com/go/HDplayersupport
81
HD player will not
connect to your
network, or you keep
losing the connection.
■
Make sure your router and computer are turned on.
■
Verify that the HD player is firmly connected on both ends of your
wired connection.
■
Select Home > Settings > Network and Media Source to check the
signal strength of your wireless access point. You may need to
relocate/reposition your router or connect the router to your
computer with a shielded Ethernet cable.
■
Make sure you are within the operating range of the network.
Move the router into the same room as the HD player.
■
Verify that the information in Settings > Network and Media
Source on the HD player are correct.
■
Your access point may not be broadcasting its SSID (network
name). Check the router settings on your computer, and try
entering your network name manually.
■
If security is enabled on your network, make sure you entered the
correct security code.
■
Use the Advanced Setup in Settings > Network and Media Source
> Connection > Configure Connection settings to try assigning a
static IP address to your HD player. Check your router settings on
your computer and find the available range of IP addresses. (This
may be found with the DHCP information.)
Wireless performance is
poor.
■
If you have multiple wireless devices on your network, there may
be some signal interference. Try removing one or more of the
devices.
■
Keep all wireless devices at east 5 ft from the HD player.
Status
Solution
Summary of Contents for Theatre HD Player
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