Kodak PROFESSIONAL LED II 20P, Operator'S Manual

Page: 94 / 198

Diagnostics and Troubleshooting
5-4 September 2000
Printer Error Messages
If the error message continues to occur after implementing the possible solutions
from the table below, call your service person.
Error
Code
Error Message Possible Cause Possible Solution
1 not initialized Attempting to perform a function
before the printer has initialized. Reinitialize the printer.
2 initializing err Attempting to perform a function
during the initialization process. Wait for initialization to complete and
try the function again.
3 busy Attempting to perform a function
while the printer is busy performing
another function. Wait for the previous function to
complete and try the function again.
4 out of paper Paper cassette is empty and the
paper path sensors do not detect
paper. Load a full paper cassette into the
printer.
5 end of roll at supply Printer has run out of paper and the
tail end of the paper has been
rewound to the paper supply area. Remove the tail end of the paper at
the supply door and load a full supply
cassette into the printer.
6 paper already loaded “Load Paper” was selected when
paper was already loaded. Solution not required.
7 supply door open,
please close The paper supply door was left
open. Close the paper supply door.
8 front door open, please
close The front door was left open. Close the front door.
9 back door open, please
close The back door was left open. Close the back door.
11 sheet detected in sheet
xport • The processor is not ready to
accept paper.
• A paper jam has occurred.
• The printer was reinitialized
while paper was being fed into
the processor.
• Check that the processor fully
takes a sheet of paper and
reinitialize the printer.
• Check for a paper jam in the sheet
transport area.
CAUTION: Always pull the
sheet of paper out from the
processor to avoid bringing
chemicals into the printer.
• If problem continues, call for
service.
12 motor busy A low level motor move command
was issued while the timer motor
was in use. Wait for the motor move to complete
or stop the motor and reissue the
command.
13 motor setup invalid A low level motor move command
was issued while the timer motor
was in use. Wait for the motor move to complete
or stop the motor and reissue the
command.
14 bad printer state The printer cannot execute the
requested command. Reinitialize the printer.