Getting help
24
www.kodak.com/go/support
Getting help on the Web
Videos do not play
on a TV.
■
Ensure that an HDMI or AV Cable is
properly connected directly to the TV input
(
page 18
).
■
Ensure that your TV’s settings are correct
for an HDMI or AV connection.
■
Ensure that the Video Output is set
correctly.
Camera will not
work with optional
remote control.
■
Ensure that the battery is correctly inserted
in the remote control.
■
Ensure that the camera infrared receiver
(on bottom of camera) and the remote
control have an unobstructed path.
■
Try a different angle, or move closer.
Get support for your product
www.kodak.com/go/Ze1support
Download the latest camera
firmware and software
www.kodak.com/go/Ze1downloads
See the Extended user guide
www.kodak.com/go/Ze1manuals
Chat, email, write, or phone
Kodak (Chat not available in all
languages)
www.kodak.com/go/contact
Get information on ARCSOFT
Software
www.arcsoft.com/support
Problem
Solution
urg_01223.book Page 24 Sunday, January 16, 2011 1:57 PM