36
www.kodak.com/go/support
Troubleshooting
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■
Transfer the picture to the computer (
page 13
), then format the card in
the camera (
page 20
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Shutter button
does not work.
■
Turn on the camera (
page 2
).
■
Transfer pictures to the computer (
page 13
), delete pictures from the
camera (
page 11
), switch image storage locations (
page 23
), or insert
a card with available memory (
page 3
).
Slide show does
not run on external
video device.
■
See the external device’s user’s guide.
Picture is too light.
■
Move so there is at least 24 in. (61 cm) between camera and subject.
■
Decrease Exposure Compensation (
page 20
).
Picture is not clear.
■
Clean the lens (
page 50
).
■
Move so there is at least 24 in. (61 cm) between the camera and the
subject.
■
Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.
■
Turn on the flash (
page 7
).
■
Move so there is no more than 7.9 ft (2.4 m) between the camera and
the subject.
■
Use Fill flash (
page 7
) or change your position so light is not behind
the subject.
■
Increase Exposure Compensation (
page 20
).
Camera does not
recognize
SD/MMC card.
■
Purchase a certified SD/MMC card.
■
Reformat the card (
page 20
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■
Insert a card into the slot, then push to seat (
page 3
).
If...
Try one or more the following
