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Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on
The battery has been
depleted.
The battery is not inserted
correctly.
Replace the battery.
Correctly reinstall the
batteries.
Camera turns off
suddenly during
operation
The batteries have been
depleted.
Replace the battery.
The picture is blurred
Camera shakes while taking a
picture.
Turn on OIS Feature.
Please use tripod for high
magnification (above 15X)
optical zoom.
Images and video files
cannot be saved
The memory card is full.
The memory card is locked.
Use another memory card or
delete unnecessary files.
Unlock the memory card.
Images will not print from
the connected printer
The camera is not connected
to the printer correctly.
The printer is not
PICTBRIDGE™ compatible.
The printer is out of paper or
ink.
The printer paper is jammed.
Check the connection
between the camera and
printer.
Use a PICTBRIDGE™
compatible printer.
Load paper into the printer or
replace the ink cartridge in the
printer.
Remove the jammed paper.
Saving data to memory
card is slow
Using a memory card below
Class 4 may result in slower
recording times.
Use a memory card with write
Class 4 or higher to improve
performance.
