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www.kodak.com/go/support
Troubleshooting
Transfer/communication problems
Nothing
happens when
you try to print
from a
Bluetooth
technology
enabled device
■
The internal Bluetooth radio is off. Press the Bluetooth button, then try
again.
■
Move within range of the Bluetooth radio signal (30 ft, or 10 m).
■
The device does not find the printer. On the device, turn wireless
technology on, then repeat the discovery process.
■
The device does not use an OPP or FTP profile.
If...
Try one or more of the following
Nothing happens
when you try to
transfer pictures to
the computer
■
Press the Transfer button,
, on the photo printer.
■
Check the power and USB connections from the photo printer to the
computer (
page 19
).
■
Check USB connections between the photo printer and the USB
device.
■
Close unnecessary software applications, and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.
■
Disconnect then reconnect the USB cable from the photo printer to
the computer (
page 19
).
■
Make sure Kodak EasyShare software is installed (
page 17
). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■
Uninstall, then reinstall Kodak EasyShare software (
page 17
).
■
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.
If...
Try the following
