44
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 6
).
■
Insert a new/charged battery (
see page 1
).
■
Memory is full. Transfer pictures to the computer (
see page 39
),
delete pictures (
see page 22
), or insert another card.
Memory card not
recognized or camera
freezes with card
■
Card may be corrupted. Format the card in the camera (
see
page 38
).
■
Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 22
.
Status
Solution
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly (
see
page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 39
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution
