19
kobalttools.com
TROUBLESHOOTING
PROBLEM
CORRECTIVE ACTION
The power washer
turns on for
2 seconds, shuts
off, and will not turn
back on. Do I have
a defective unit?
1. When the water is connected, the accessories are assembled properly,
and the power switch is turned on, the power washer may turn on for 1 - 2
seconds to prime the pump. It automatically shuts off and waits for the spray
gun trigger to be pressed. When the trigger is pressed, water starts flowing
through the pump. The water sensor in the pump “senses” the moving water
and automatically turns the power washer on.
2. Turn the power off, hold in the trigger on the spray gun, so that you have a
steady stream of water. While you are holding the trigger open on the spray
gun, at the same time, turn the power on.
This power washer is warranted to the original purchaser from the original purchase date for one (1)
year subject to the warranty coverage described herein. The warranty is not transferable.
This power washer is warranted to be free from defects in material and workmanship. If you believe
that the power washer is defective at any time during the specified warranty period, please call
1-866-206-0888 (in Canada) or 1-866-235-5112 (in the United States) for warranty services.
This warranty is void if: defects in materials or workmanship or damages result from repairs or
alterations which have been made or attempted by others or the unauthorized use of nonconforming
parts; the damage is due to normal wear, damage is due to abuse (including overloading of the
washer beyond capacity), improper maintenance, neglect or accident; or the damage is due to
the use of the washer after partial failure or use of improper accessories or unauthorized repair or
alteration.
This warranty gives you specific legal rights, and you may also have other rights that vary from state
to state. Manufacturer makes no warranties, representations or promises as to the quality of its power
washers other than those specially stated in this warranty.
For question, warranty claims, and/or warranty replacement parts, call one of our customer service
departments. In Canada, call 1-866-206-0888, 8 a.m. - 4:30 p.m., EST, Monday – Friday. In the
United States, call 1-866-235-5112, 8 a.m. - 5 p.m., CST, Monday – Friday.
Warranty Process
Keep your original receipt of purchase in case of warranty claim.
If your power washer develops a problem, contact one of our customer service departments. In
Canada, call 1-866-206-0888, 8 a.m. - 4:30 p.m., EST, Monday – Friday. In the United States, call
1-866-235-5112, 8 a.m. - 5 p.m., CST, Monday – Friday. The Customer Service person will work with
you to fix the problem.
If the power washer needs to be returned for repair, shipping costs to the company must be paid by
the customer. A
Return Merchandise Authorization (RMA) Number
will be issued for the return.
Upon receiving the power washer, the company will repair or replace the unit. We will send unit back
to customer at no charge.
Please note: Power washers sent to the company
without an RMA Number will NOT be accepted
and shipped back at the expense of the sender.
LIMITED WARRANTY
