18
kobalttools.com
TROUBLESHOOTING
PROBLEM
CORRECTIVE ACTION
Unit will not turn
on.
1. Make sure the power washer is OFF. Plug in the electrical cord to a
grounded 120 volt outlet (no electrical extension cord should be used). If the
electrical cord will not plug into your outlet, your electrical
outlet is not properly grounded and should not be used. Use another
electrical outlet.
2. If this did not correct the problem, try plugging into another electrical outlet
and repeat the above procedure. If it is still not working, call Customer
Service. In Canada, call 1-866-206-0888. In the United States, call
1-866-235-5112.
The high pressure
hose will not
connect/stay
connected to
the spray gun. Is
this a spray gun
problem?
1. In most cases, the spray gun is not the problem. The problem is the rubber
sleeve covering the fitting at the end of the high pressure hose. It has likely
slipped up toward the metal tip. To fix: wiggle, twist and/or pull the rubber
sleeve down until the entire tip is visible plus an 1/8 in. of the metal fitting
below the tip. Now try to insert the hose tip into the spray gun. It should
“click” into place and will not come out until the hose is released by pushing
in the lever on the underside of the gun. You may cut away the end of the
sleeve with a sharp knife if unable to move the sleeve down. Be careful not
to cut or puncture the hose.
The unit is running
but there is no
water flow.
1. Check the water source. Unclog the nozzle on the lance. (See nozzle
cleaning instructions under “Cleaning nozzles”.) Or take off the lance and
just spray out of the spray gun. This will indicate if the problem is with the
lance.
Why is water
leaking where the
high pressure hose
connects to the
spray gun?
1. Make sure there is an o-ring (included with package contents) at the
end of the metal tip of the high pressure hose. If no o-ring is present, the
connection between the hose and spray gun will leak.
I can’t remove the
lance from the
spray gun. What
should I do?
1
. All lances and the detergent bottle are attached and removed from the spray
gun in the same manner. Insert the quick-release end of the lance/detergent
bottle into the spray gun. Press the spray gun and lance together (about a
1/8 in.) and turn clockwise. The lance will lock in place. Remove the lance by
reversing this procedure. Press the spray gun and lance together and turn
counter clockwise. The lance will slide out.
2. Hold the spray gun and lance in an upright position with the nozzle end on
the floor. Push the whole assembly straight down to loosen the connection,
and then follow the removal process again. You may also spray soapy water
or a lubricant in the area where the lance connects to the spray gun.
If you have any questions regarding the product, please call one of our customer service
departments. In Canada, call 1-866-206-0888. In the United States, call 1-866-235-5112.
