16
TROUBLESHOOTING
WARNING:
• Release trigger switch (B) in the OFF position and remove the battery before performing
troubleshooting procedures.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Tool does not
work.
1. Low battery pack capacity.
1. Charge the battery pack.
2. The battery pack is not
attached to the power head.
2. Attach the battery pack to the power
head.
String trimmer
stops while
cutting.
1. The motor shaft or trimmer
head is bound with grass.
1. Stop the trimmer, remove the battery
pack, and remove the grass from the
motor shaft and trimmer head.
2. The motor is overloaded.
2. Move the trimmer head to cut the
grass no more than 8 in. (20 cm) of
length in a single cut. Remove the
trimmer head from the grass and restart
the tool.
3. The battery pack or string
trimmer is too hot.
3. Release the trigger switch, wait for
the tool to cool down, and then start the
tool again.
4. The guard is not mounted
on the trimmer, resulting in
an overly long cutting line
and overload.
4. Remove the battery pack and mount
the guard on the trimmer.
Trimmer head
will not advance
the cutting line.
1. The trimmer head is bound
with grass.
1. Stop the trimmer, remove the battery
pack, and clean the trimmer head.
2. There is not enough line
on the spool.
2. Remove the battery pack and replace
the cutting line by following the section
“Line Replacement” in this manual.
WARRANTY
For 5 years from the date of purchase, this product is warranted for the original purchaser to
be free from defects in material and workmanship. This guarantee does not cover damage
due to abuse, normal wear, improper maintenance, neglect, unauthorized repair/alteration, or
expendable parts and accessories expected to become unusable after a reasonable period of
use. This warranty is limited to 90 days for commercial and rental use.
If you think your product meets the above guarantee criteria, please return it to the place of
purchase with valid proof of purchase and the defective product will be repaired or replaced at
no charge. This guarantee gives you specific legal rights, and you may also have other rights
that vary from state to state.
Lowe’s Home Centers LLC.
Mooresville, NC 28117
Printed in China
