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The following tables show common problems. In some cases, more than one possible solution is provided.
Try the solutions in the order they are presented. When the problem is solved, you can skip the additional
solutions.

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Summary of Contents for HDP404

Page 1: ...HDP404 1080p DLP Projector Users Manual v1 3 ...

Page 2: ... Certifications UL cUL TUV GOST Other specific Country Approvals may apply Please see product certification label This product is RoHS compliant Declaration of Conformity Knoll Systems 12140 Horseshoe Way Richmond BC V7A 4V5 We declare under our sole responsibility that this projector conforms to the following directives and norms EMC Directive 89 336 EEC Amended by 93 68 EEC EMC EN 55022 EN 55024...

Page 3: ... RS 232 connections 10 Displaying an image 11 Adjusting the image 11 Shutting down the projector 12 Troubleshooting your setup 12 Using the remote control 15 Using the keypad buttons 15 Optimizing video images 16 Customizing the projector 16 Using the menus 16 Picture menu 17 Settings menu 19 Maintenance 22 Cleaning the lens 22 Replacing the projection lamp 22 Appendix Red LED behavior and project...

Page 4: ...ch contains a very small amount of mercury Dispose of it as required by local state or federal ordinances and regulations For more information see www eiae org Follow these instructions to help ensure image quality and lamp life over the life of the projector Failure to follow these instructions may affect the warranty For complete details of the warranty see the Warranty section at the end of thi...

Page 5: ... subject to change Optional accessories can be found on our website at www knollsystems com or at your retailer or dealer M1 DA DVI 12 VDC triggers RS 232 IR input HDMI Rear Connector Panel S video Composite RCA Component video The projector provides the following connection options M1 DA DVI Digital Visual Interface for DVI connection an M1 DA to DVI adaptor is required ...

Page 6: ...hen determining where to set up the projector including the size and shape of your screen the location of your power outlets and the distance between the projector and the rest of your equipment But here are some general guidelines NOTE To ensure adequate cable access do not place the projector within 6 inches 0 15 m of a wall or other object Position the projector on a flat surface either on a ta...

Page 7: ...et etc Note the bottom of the image starts about below the lens center with a horizontally or flat mounted projector HDP404 Projection Throw Distance 16 9 Video Screen Screen Diagonal 92 103 106 110 122 5 146 75 Minimum Distance 149 166 171 178 198 237 Maximum Distance 178 199 205 212 237 284 Screen offset 16 18 19 20 23 26 Viewing Area 45 x80 50 5 x89 75 52 x92 54 x96 60 x107 72 x128 MAXIMUM DIST...

Page 8: ...e native projector resolution is cropped on the edges Letterbox expands the image to fill the screen What you plan to project will also help you choose between 4 3 and 16 9 For example most TV shows are 4 3 while most movies are 16 9 If you have a 16 9 screen then you should select an aspect ratio of 16 9 for anamorphic movies and HDTV and Native for 4 3 content If you have a 4 3 screen you should...

Page 9: ...th your projector so you can quickly and easily connect a video source to the projector and see the amazing image that is displayed Once you have determined a more permanent location for your projector we recommend purchasing higher quality cables in the proper length to get the best image from your particular video equipment Composite RCA video connection Plug the composite video cable s yellow c...

Page 10: ...o the HDMI connector on the projector To display HDMI 1 3 with its deep color and 30 bit detail a HDMI 1 3 source is needed Please note the HDP410 HDP420 and HDP460 have no audio capabilities at all DVI connection If your video device uses a DVI connector plug the DVI end of an M1 DA cable into the video out connector on the video device This connector may be labeled To Monitor on the video device...

Page 11: ...image is not square adjust the keystone adjust using the Picture menu See page 17 for details keystone Adjust the volume on your stereo receiver adjust volume Your projector has been factory optimized for adjust Picture menu options excellent performance no matter what the source including Aspect Ratio However if you wish to make further changes you can optimize the image using on screen menus Adj...

Page 12: ...rned off you must wait for one minute before turning the projector on again This allows the lamp to properly cool and extend the lamp life up to 3000 hours The LED light is solid green when the cooling process is complete NOTE The biggest cause of early lamp failure is not allowing the lamp to cool properly either from power failures or disconnecting power to the projector before the fan can cool ...

Page 13: ...ollowing tables show common problems In some cases more than one possible solution is provided Try the solutions in the order they are presented When the problem is solved you can skip the additional solutions ...

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Page 15: ...t coast time This product is backed by a limited warranty An extended warranty plan may be purchased from your retailer or dealer When sending the projector in for repair we recommend shipping the unit in its original packing material or having a professional packaging company pack the unit Please insure your shipment for its full value ...

Page 16: ...that can be assigned to a special function like Blank Screen or Freeze see page 22 Backlight Flashlight button on the remote underside Press this button once to light up the remote press hold to turn on the flashlight Troubleshooting the remote Make sure the batteries are installed properly and are not dead Make sure you re pointing the remote at the front of the projector or at the screen not at ...

Page 17: ...ngs for the active source as a preset Using the menus To open the menus press the Menu button on the keypad or remote The menus automatically close after 60 seconds if no buttons are pressed The Main menu appears Use the arrow buttons Picture Menu Dots to move up and down to highlight the desired submenu then press the Select button To change a menu setting highlight it and press Select then use t...

Page 18: ...image width Aspect ratio to image height TV screens are usually 4 3 HDTV and most DVDs are 16 9 The projectors default is 16 9 See Choosing the aspect ratio on page 8 for more information Select Native to see the unmodified input with no resizing by the projector Select 16 9 to watch enhanced widescreen DVDs Select Letterbox to preserve the 16 9 aspect ratio If you have a 16 9 source and screen th...

Page 19: ... Advanced menu Remember that not all options in the menus are available for all sources signals Iris Iris adjusts the aperture of the Iris from 0 to 100 fully open to regulate the amount of light emitting from the projector Close the aperture to increase the contrast in dark images Phase adjusts the horizontal phase of a computer source Tracking adjusts the vertical scan of a computer source Horiz...

Page 20: ... options Video Standard may vary depending on your region of the world If the projector is unable to detect the correct standard the colors may not look right or the image may appear torn If this happens manually select a video standard by selecting NTSC PAL or SECAM from the Video Standard menu Overscan removes noise around the edges of the video Overscan image Select Zoom to remove the outer 3 p...

Page 21: ...dle of the display Rear reverses the image so you can project from behind a translucent screen Ceiling turns the image upside down for ceiling mounted projection Auto Ceiling uses an internal sensor to automatically turn on ceiling mount mode if the projector is inverted High Power maximizes the light output of the lamp Auto Power when AutoPower is checked the projector automatically goes into the...

Page 22: ... their default Reset Lamp Hours resets the lamp hours used in the Service Info menu to zero Do this only after changing the lamp Test Pattern displays a test pattern To display test patterns first you must assign Blank Screen to the Custom key page 17 then click the Test pattern check box in the Service menu to turn the option on exit the menus then press the Custom button on the remote To select ...

Page 23: ...onnect all cables and detach the projector from the ceiling mount 2 Wait 60 minutes to allow the projector to cool thoroughly 3 Turn the projector upside down on a soft cloth so that the lamp door is facing you Remove the base or ceiling mount plate if attached by removing the three screws 4 Loosen the two captive screws on the lamp door and lift it off 5 Loosen the two captive screws that attach ...

Page 24: ... buttons are now remapped to new functions as listed below To return to normal remote mode press and hold the Custom button on the remote for 10 seconds The remote also returns to normal mode automatically if no activity is detected for two minutes Table 5 Remote control discrete codes Function Description Remote Button Power off Turns power off Navigates up Power on Turns power on Navigates down ...

Page 25: ... projector from and LCD control panel connect RS 232 cable to the serial control connector on the projector and set your computer s serial port settings to match this communication configuration Setting Value Bits per second 19 200 Data bits 8 Parity None Stop bits 1 Flow control None Emulation VT100 ...

Page 26: ...amp hours LMP 0 9999 421 A write request example AAA where starts the command AAA denotes the command denotes the value to be written leading in zeros not necessary ends the command Some commands have ranges while others are absolute If a number greater than the maximum range is received it is automatically set to the maximum number for that function If a command is received that is not understood...

Page 27: ...VS 0 3 0 Brightness BRT 0 255 128 BrilliantColor Look BCL 0 2 0 Ceiling CEL 0 1 0 Color CLR 0 100 50 Color Coordinate Adjust CCA 0 1 1 Color Gamut Enable CGC 0 2 0 Color Space CSM 0 2 0 0 RGB 3 REC709 2 REC601 Color Temp TMP 0 3 0 0 6500 1 7500 2 9300 3 Native Computer Advance CAD 0 1 0 Configuration Version CVS 0 3 0 Contrast CON 0 255 128 Current Subsource CRS 0 7 0 Custom Key Program EFK 0 11 8...

Page 28: ...LMP 0 65535 0 Lamp Power IPM 0 1 0 Language LAN 0 13 0 0 English 1 French 2 German 3 Italian 4 Japanese 5 Korean 6 Norwegian 7 Portuguese 8 Russian 9 Chinese Simplified 10 Spanish 11 Chinese Traditional Menu Enable MNU 0 1 0 Menu Navigation NAV 0 4 1 1 up 2 down 3 select Language LAN 0 11 0 0 English 1 French 2 German 3 Italian 4 Japanese 5 Korean 6 Norwegian 7 Portuguese 8 Russian 9 Chinese Simpl...

Page 29: ... 3 Source 4 Program SR4 0 5 4 Source 5 Program SR5 0 5 5 Source Advance SAD 0 1 0 Source Enable 0 CE0 0 1 0 Source Enable 1 CE1 0 1 0 Source Enable 2 CE2 0 1 0 Source Enable 3 CE3 0 1 0 Source Enable 4 CE4 0 1 0 Source Enable 5 CE5 0 1 0 Startup Logo DSU 0 1 2 Sync Threshold Adjust STH 1 15 8 System State SYS 0 17 0 Test Pattern Enable TPO 0 1 0 Test Pattern Select TPS 0 9 0 Tint TNT 2 98 50 Track...

Page 30: ... Warranty Please refer to the Remanufactured Product Warranty for applicable warranty information WARRANTY LIMITATION AND EXCLUSION Knoll shall have no further obligation under the foregoing limited warranty if the Product has been damaged due to abuse misuse neglect accident unusual physical or electrical stress unauthorized modifications tampering alterations or service other than by Knoll or it...

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