7.0 Guarantee conditions
The KMX
£
owner can only claim under the guarantee by showing the original purchase receipt
together with the completed guarantee certificate.
The owner of the KMX
£
can claim the following guarantee with the acceptance of the following
restrictions:
• One year from date of purchase on the frame (regular use);
• All wear and tear parts (for example chain, crank, chain guides, tyres etc.) are not covered by
the guarantee.
• The guarantee only applies for material/construction errors of the KMX
£
and/or parts thereof.
The guarantee expires in the following situations:
• The KMX
£
has been handled without due care, has been involved in an accident, or when
non- KMX
£
approved parts have been fitted.
• The KMX
£
has not been assembled as per instructions and/or not correctly maintained.
• Technical repairs of the KMX
£
are not executed professionally.
• Parts fitted afterwards do not match technical specifications of the KMX
£
or no original KMX
£
parts have been used and/or are not fitted correctly.
• Deficiencies due to climate, like rust, cracks in the rubber or usual weathering of the coatings.
• The KMX
£
is used for rental and/or otherwise used by non-specified users.
All claims under the guarantee for the KMX
£
have to be accompanied by a copy of the
guarantee certificate.
The guarantee certificate needs to be completed and should contain the following details:
• Name and address of the owner
• Date of Purchase
• Description of parts for which a claim is being made under the guarantee.
The final decision whether or not the broken/damaged parts falls under the guarantee is made
by an approved KMX
£
engineer.
In case the guarantee request does not apply to the repair, all costs have to be paid by the
owner.
