8. Restore factory setting
When power on, press the
“Power”
and
“Source”
button for
5 seconds simultaneously to restore factory setting and return to
the Bluetooth pairing mode.
9. Troubleshooting
Refer to the table below if this product does not function properly. If the
problem you are experiencing is not listed below or if the instructions
below do not help, turn off the product, disconnect the power cord, and
contact KMOUK customer service or mail us at
1.The soundbar will not turn on.
Is the power cord firmly plugged into the wall outlet?
•Unplug and reconnect the power cord to the wall outlet to make sure
the connection is secure.
2.A function does not work when the button is pressed.
Is there static electricity in the air?
• Disconnect the power plug and connect it again.
3.Sound dropouts occur in BT mode
• See the Bluetooth connection sections on pages
4.Sound is not produced.
Is the mute function on?
• Press the mute button to cancel the mute function.
5.The remote control does not work.
Are the batteries drained?
• Replace with new batteries.
